Special thanks to Sarah Hadley who drive me through the last portion of closing. She is informative, prompt and very patient. Would not close the deal it on time without her engaging aggressively at every step. Thanks again.
Great, outstanding, magnificent I could go on and on about this team but I will keep it short and sweet. They were patient, kind and extremely knowledgeable. I am forever grateful for all their help in getting us into our first home. Definitely will be recommending them to anyone looking for a home. Thanks guys you all are awesome.
My experience with you guys was awesome I would recommend veterans united to all veterans trying to buy a home
This being our third home purchase it was refreshing to have a team of experienced people who were as passionate and dedicated about finding our forever home as we were. I was confident in their ability and commitment to my family from day one to closing.
Words cannot express how grateful my wife and I are for Veterans United the team that we had were phenomenal if I could give better than the 10 we would’ve given it!! we appreciate all the hard work and dedication everyone gave us. It was a pleasure to work with such a talented staff. They made our Dreams come true!! Thank you ALL from the bottom of our hearts.
Overall buying with Veteran's united was a great way to purchase a property. The way they handle the process using this site facilitates things.
The greatest home loan team we ever worked with. Veterans United are the best!
Every interaction with Britt, Nicole, and Alisca was professional and personable. They made us feel confident on our home buying journey. If we ever decide to make another purchase, we will beyond a doubt work with them again!
Derek made the whole process an excellent experience! Very friendly and knowledgeable. Outstanding job! Casie was always friendly and nice! We didn’t present her with a challenge, but I’m sure if we did, she would have been right there! Awesome job everyone!
Now please don’t sell our loan to PNC bank. We had a TERRIBLE experience with them with our last home…
Cheers, Gary
Few times i messaged or called no response back or took awhile if i had to do all over again probably not
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Everything was easy to figure out. So many people were available to help at all times. They always replied quickly and were extremely knowledgeable. We've used them three times and will use them again in the future!
Overall the Veterans United home loans team was amazing. They even worked with us until our credit score was to standard. Even through the unforseen issues they were available to communicate and solve our issues quickly and efficiently. I would definitely recommend them especially Whitney and her team to any Veteran looking to purchase thier forever home.
When documents were requested of me I got them to you instantly. When I had questions, I never really felt assured in the answers you gave. Responses didn't come very quick, and always came from someone low on the totem pole who didn't have the answers. When you requested documents from the sellers and their lawyers you got them, then decided you didn't like the wording or whatever... I'd love to know who the underwriter is and what their job even is... Must be nice to sit around and play god with peoples homes and lives. Probably voted for Sleepy Joe. In the future I'll be going with any one of the hundreds of other VA home loan lenders and I'll be sure to let everyone else know it too. I had to go over my documents more than they probably did to make sure no mistakes were made. You'd think maybe your customer service could step it up since the market is crap, I guess I figured wrong. You're lucky I'm writing this and not my wife.
Response from Veterans United
Wayland,
We’re here to help if you or your wife have any other concerns or unanswered questions. I’m very sorry for the struggles with communication and underwriting all the way to the finish line. I hear your frustration and do understand how cumbersome and redundant they oftentimes seem.
We’ll listen and talk you through it. Reach out anytime you need us. We’re always in your corner.
Very best,
Kendra, Client Relations
Veterans United held true to their name and I really feel like they had my best interest in mind every step of the way. This has been been a nightmare but veterans United made it seem like a dream. Now we can sleep. Thank you so much.
I would strongly encourage other people to use Veterans United from start to finish the loan process was like a well oiled machine. Everyone worked together as a team to make it an easy process. Again a big shout out to Whitlee and Melissa.
