Just a few hiccups during the process in trying to contact VU during the process. However, everyone I dealt with were courteous, and very helpful.
helpful and very professional
Everything seemed to go very smoothly, until the day before our scheduled closing. At that point, there were some "under writing issues" and our closing date had to be rescheduled. This setback shortened the amount of time that I had to move all of my possessions before the busy season at my job.
Dave & Presley were awesome, I was excited with the calmness of Dave how he went into detail explaining the process to me,making sure I fully understand. Presley professionalism, communication, working with me step by step..I mean excellent dealing with everything keeping me inform, reaching out to the seller making sure Im taking care of...Helping me with my loan package, overtime spending...I have to say 5 stars. Customers Service!!
Always listen to what they say Like don't spend big money when they tell you Don't because it can miss up your loan
Lauren (senior underwriter) was superb. She made me feel like a very special client and her quick responses to all of my emails was nothing short of spectacular.
Sam and Kenna are amazing people who worked countless hours to get us the home of our dreams!
Katie and Jen helped us achieve a dream come true. They always had time for our questions and we had a lot. They walked us thru every step Thank you Thank you Thank you
From the initial contact to the end they where very easy to deal with, accurate on all of the information given and very informative through the entire process. Very friendly people.
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They were excellent Durell and Chris !!!!!!!
Craig Anderson was really great to work with.
Agent and stuff and very knowledgeable and always have an answer to any questions ask.
Great staff, extremely helpful, and they put you first for the whole experience.
Brian Bradley and his team were amazing and worked very hard to make our new home a dream come true. The VA appraisal took a long time and everyone stayed positive and made it happen.
Veterans United was very thorough. They were also very knowledgeable and made the whole process very easy. They were very quick at answering any questions that I had.
