Quick easy they always responded when I needed them. They relieved a lot of stress with great answers and always keep in touch.
They were very unprofessional and promised the moon and never delivered. Our loan started the end of July and our funds were just dispersed today. Our 3 day right of recision was ended on oct 11. They were not pleasant and never followed up on anything. They lied about things and misrepresented things.
WAS VERY EASY AND COMPLETE.WILL TELL ANYONE WHO IS THINKING ABOUT REFI.AND IS A VET TO CONTACT YOU
I have already recommended!
Remarkable support but sometimes felt that the LO and others had too many balls in the air. You all do such great work you need to guard against LO's taking care of too many cases. I personally witnessed NFCU almost loose their credibility when they open their services up to all armed forces. As a member for over 60 years I witnessed their failure to support their long time family.
Very professional and responded to emails quickly.
I enjoyed working with David Kitchen and especially Brittney Yount, who assisted me along the way and made it a less stressful process of buying a house. Especially since I'm a first time homeowner and was transition out of the military as well.
Great customer service!
Matt Marstall did a fantastic job. This is the second time I've used him and he continues to impress. At closing, the title company and seller's realtor said they had had some bad experiences with Veterans United for some reason but Matt was unbelievable.. We literally talk about Matt for a good 5 minutes at closing and he wasn't even there. He brings a great reputation to the company and should definitely be promoted so that his positive attitude, unmatched work ethic and unbeatable customer service can influence as many people as possible. Matt Marstall makes Veterans United look great.
Your underwriters were miserable to deal with- You and Forest were verygood
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Experience first-hand why 340,800 homeowners give us a perfect score!
Very positive experience and they took great care of us. Janeanne Stephens, Nathan Smith and Christina Gardiner were a great team to work with.
They were professional and helpful throughout the entire process..
You guys are always great.
