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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,364

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The entire team was great! Made the process very smooth and were able to explain everything in an easy to understand way.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans United Team was awesome to work with. Best experience for buying a new house. Process was smooth and simple. System was easy to follow. The whole team I worked with was super nice and responsive. Thank you.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend

Just an overall great experience. Veterans united made it so simple for my wife and I to purchase our home.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

John and his team were very helpful at getting this home and property for me. They are all true Assets to your company.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

In a tough and daunting decision of money borrowing, loans and home ownership, VU has got your back. Not just for veterans, as I could see how vital and effective their mortgage process would appeal to anyone seeking a home loan. They’ll always be my first call if I seek another home loan or refi. They’re like the chick-fil-a of loans where it’s their pleasure helping you ;)

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Dormain V.

We have gone through the homebuying process before and nothing compares to the customer experience that Veterans United provides. It is great to have a stress-free lender experience in this tough buyers market. Thank you Veterans United!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

When I started the homebuying journey, I wasn’t sure what to expect — but working with Veterans United quickly put me at ease. From the very beginning, I felt like more than just another customer. I was treated with respect, transparency, and genuine care every step of the way.Chris Rohr and Melissa were a dream team. Chris explained everything in simple terms, answered my questions with patience, and made sure I always knew what was happening behind the scenes. Melissa was on top of every detail — professional, proactive, and always one step ahead. They didn’t just process my loan; they guided me like trusted partners and made the process feel effortless.And then there’s Noelle — my Home Buying Concierge. Her energy and support from the start were incredible. She checked in just to see how I was doing, offered helpful resources, and made sure I was connected with everything I needed. That kind of above-and-beyond service really stuck with me.Buying a home as a veteran can feel overwhelming, but Veterans United made it feel empowering. I wasn’t just buying a house — I was securing my future, and they helped make it happen.To any veteran out there: if you’re on the fence, let me be the one to say — go with Veterans United. You won’t regret it.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

He was always available to help through the process .

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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5 out of 5 Stars
Would Recommend

Thank you all for the help going through this process! We love our new home!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

The experience with Veterans United was absolutely fantastic. From start to finish my team was very responsive to all my inquiries and concerns. The process was very stress free for the most. I would recommend that any Veteran looking to purchase a home contract Veterans United today.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

I was surprised at how easy and painless this entire process was.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Montgomery at Veterans United is the STAR of the show and was absolutely outstanding throughout my home buying experience. From start to finish, he was knowledgeable, reliable, and incredibly supportive, always going above and beyond to ensure everything moved smoothly and efficiently. He took the time to explain the lending process in clear terms, answered all my questions with patience, and consistently kept me informed every step of the way. His attention to detail and commitment to exceptional service gave me confidence and peace of mind, making what could have been a stressful process feel manageable and even enjoyable. I couldn’t have asked for a better loan officer than Montgomery.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

This is my second time working with Mike—first for buying a home, and now again for refinancing. Through countless texts, calls, and emails, he’s remained punctual, efficient, and calm—even when the paperwork got a bit overwhelming and I wasn’t exactly a ball of zen. Mike handled it all with ease and a friendly demeanor. A true professional!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

More Reviews

See all 424,364 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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