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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,891

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,891 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend

After going thru this process only thing I would recommend to other Veterans and their families is to do your research on your future home. Look at everything from the top to the underneath on your future home. Continue to ask questions. The only part of this whole experience was when someone took over your file at the back end. Work for 2 days ask you to come up with couple items that were important, then when calling back with a answer or another question only to find out they left for a 2 week vacation. But our loan officer Jarmaine Rivera made it right.

Loan Officer: Jermaine Rivera

NMLS# 2172159

4.5 out of 5 Stars
Would Recommend
Photo submission from Robert P.

Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

It was very daunting being first time home buyers and not knowing anything. Our loan agent Jake was very knowledgeable and patient guiding us through the process and answering all of our questions. He is ultimately the reason we went with Veterans United after shopping around and we're really glad we did. VU made it a much smoother process buying a home than we thought it would be.

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

I don’t have one bad thing to say about this entire process, I’m extremely grateful I went through Veterans United to buy a house and will refer any and every veteran to go through them as well. My wife and I are beyond impressed and will continue to use Vets United in the future if we move but since they helped us find such a dream home, we may just make it our forever home! Thank you again Vets United!

Loan Officer: Drew Crowley

NMLS# 1861523

5 out of 5 Stars
Would Recommend

How many wonderful things can I say about Ryan Chinnis in one post? He was responsive (i.e. He returned my initial email on a Sunday afternoon), knowledgeable, professional, courteous, and funny! As a first time homebuyer, I had many questions about the process, yet Ryan always took the time to answer my questions and I never felt rushed. Also, all of my calls, texts, and emails were quickly returned. Ryan and his team made the stressful experience of buying a home feel very easy and I would recommend them and VU to any potential homebuyer. Deanna matched Ryan’s energy, professionalism, availability, and knowledge. The entire team seemed trustworthy and I had a great experience overall.

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Excellent Job

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
Photo submission from Reuben R.

I will only use Veterans United from now on. My Wife and I were excited about working with Zach Roberts, We were referred to him by my Brother, (Eugene Russell ) Zach made this purchase nearly stress-free. It was truly a pleasure working with Zach and the entire Veterans United Team. My lender from this point on.

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Alexander

NMLS# 2026800

4.5 out of 5 Stars
Would Recommend

Thanks to everyone who helped us acquire our home. 32 days from offer to move in!

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Have to give a shout to Conner as well. Conner was our primary point of contact for the entire process. He literally worked after hours during time sensitive moments. He responded to emails as fast as texts. Honestly I don’t know if he got any sleep. We really appreciate Conner so much! He represented VU very well and I would recommend them to any and all veterans. After this experience I don’t know how anyone could go with anyone else for a home loan! Thanks VU!

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars
Would Recommend

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

This was my second home buying experience with Maureen and Gabriel. They continue to be an amazing team; assisting myself and my family with yet another home! Highly recommend them for others to use.

Loan Officer: Gabriel Maldonado

NMLS# 1603442

3.5 out of 5 Stars
Would Recommend

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
Photo submission from Justin B.

You aren't just getting a loan when you choose Veterans United, you are getting an entire team that is absolutely amazing. There isn't a better company to choose when buying a home if it's your first or your tenth house. These guys are absolutely incredible! Thanks to the great team we worked with at Veterans United, we were able to finally purchase our dream home! We did the easy part of finding it, but our VU team is the one to make it all happen. We are so appreciative of everything they did for us and wouldn’t have chosen anyone better. Thanks so much for making our dreams come true!

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Give Spencer a raise

Loan Officer: Spencer Wesson

NMLS# 1718308

More Reviews

See all 347,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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