Slow and painful response times.
Response from Veterans United
Thank you for the feedback Dylan. We want to make sure that a member of your loan team is always available for any questions you might have to make the process smoother for you. If you would like to speak with a member of our Client Advocate team, they remain available to discuss this with you.
Overall a hood experience and very helpful team. I'm confident that no other company woukd have done as great.
On point a md prompt
There whole experience was incredible. Extremely professional and personal
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Excellent communication!
We have worked with Dave Munns twice now for our last two home purchases. He is outstanding at what he does. Always clear communication and working with us to get the best deal possible. We are grateful for he and his team's help and will not hesitate to recommend him to others. We will also be a return customer should we ever need to. Also Katie Colden on the real estate side of things was outstanding to work with. She worked tirelessly to help us find a new home and always made us feel valued during the process. We will not hesitate to recommend her for anyone's real estate needs.
The best experience I ever had trough the whole process. I received constant updates as the process moved on.
Katie Hayes and Cameron Clarke were amazing!
Very detailed and great communication
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Very helpful and on top of things, they answered any question I asked thoroughly and quickly with no hesitation.
I am so glad that I called Veterans United before anybody else to buy a house. I never felt like I was supplying too much paperwork at any time 'til the day I closed on my house. Way flexible. They will make sure you buy a dream house and will give you a maximum pre-approval.
The customer service with Veterans United is outstanding. I have never experienced a more patient, knowledgeable, and dedicated group of individuals. The team works very efficiently and quickly to provide needed information in crucial time sensitive incidents.
The service from start to finish was exceptional.
