The entire team was fantastic even in the face of a difficult selling agent.
We will most likely go with another company that is more friendly to first time and or inexperienced homebuyers. There would be days that we were unsure as to what was going on and felt anxious to ask when an inquiry arised.
Speed! Immediate response from the team! I feel a general caring from the timely response and constant communication. The teamwork is awesome that even if one member was on vacation, another steps up to fill the gap.
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My loan officer Josh was amazing, he was so helpful with everything.
Brennan is great to work with, always gets back with you, nothing is ever a surprise, so easy to work with.he is Top Shelf.
Every step of the way we felt supported and informed.
From start to finish the team made this big process very simple and took away all the stress.
Every question I gave Mitch he was quick with an answer and very open to our needs.
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The VA check list was very helpful - we could use it any time to send paperwork and know it was being processed and current.
Extremely attentive with the entire process, always polite and helpful rather than pushy.
The process was pretty much painless. Whenever life events get mixed into the process, that is when start to get ridiculous and delays in the process occurs.