Buying a home can be a scary and unsure adventure. Choosing VU was the best decision and my only choice from now on. From initial contact to the day of closing Chris Hill and his team were there, even at some crazy hours to make sure I knew what was going on and we had what we needed. I will be using VU and hopefully Chris and his team for any future home loan needs. Thanks guys! Jon MaltaisArmy Vet
When I started with Veterans United I did not have excellent credit however I did have an excellent staff headed by Rob Hayward who enabled me to become a first time home owner. Thank you a million times!!!!
One stop shopping..
Veterans United made the process of buying a home remotely easy and stress free.
From start to finish amazing!!
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
I highly recommend Veterans United. My Veterans United Home Loan team is awesome. The process was very streamlined backed by technology that allows for a quicker process. Andrew Beckett and his team was very knowledgeable and set me up with an awesome CA Real Estate Agent, Terri Lynn Bradley. The Home Loan team and Real Estate Agent worked professionally together seamlessly making my home buying process a great experience.
It was quite easier than I thought. I was able to be guided through the whole process step by step and gave me specific details on what is what.
On the behalf of my family and myself, we'd like to thank the entire Veterans United team. They made our dream of becoming homeowners a reality and were extremely helpful every step of the way. Whether it be simple questions or finding the right home they were patient and accommodating every step of the way. Without them I don't believe I would be a homeowner right now.
You’re Team will guide you through the process flawlessly(especially with Deborah Johnson, Mary Jacobi, and Tim Jones). I was locked into an apartment lease and looking for a house in the next 3-4months.. 2months later got a deal out of the apartment and living in the home we never would’ve thought possible. We looked at several houses and the ones we liked most were swept from not being quick enough until we caught a break. They are patient with you but most of all the really care and really will get you where you want to be even if you’re not quite sure yet. I would Highly recommend to everyone! Give them a call you will never know until they get the chance to work For You. BRAVO ZULU!
Hope you get lucky and get assigned a kind and efficient senior loan consultant. Otherwise your home-buying experience will very likely end up being very frustrating from what I experienced with Veteran’s United.
Response from Veterans United
Hi Alex, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team is interested in speaking with you directly to learn more. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Veteran's United was wonderful. We were planning to get financing from a bank that my husband has done business with for 25 years.The first red flag was when this other bank charged us $40 for a credit check! When we received the estimate for our closing costs, we were shocked at how high they were. So high it would have been very difficult to negotiate them into the purchase of our home.We called Renee and within a half hour, we received a pre-approval for more than our other bank! More importantly, our closing costs were less than half of our previous bank and at a great APR!If you are in a military family and are planning to buy a home, please give Veteran's United a call first. You will be very, very satisfied!
Veterans United takes the stress out of buying a home. From the start, my loan advisor even had me send the buyers order over to him to make sure I was getting the best deal. I would recommend Veterans United to any veteran buying a home.
new web site is very confusing; No for warning; Thanks for that; trying to pay and being sent to a different web site Cenlon was a bit unnerving.
Response from Veterans United
Thank you for sharing your comments Michael and for giving our Client Advocate team an opportunity to learn more. While our core focus is on providing an outstanding home buying experience, we understand that customer service does not end once you close on your loan. Your feedback may help us understand how to work better with loan servicing which is important. Despite not directly managing your loan servicing we would like to learn more from you to see how we might make a positive impact.
