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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,589 reviews
829 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,589 unfiltered reviews

Starting on Page 11407 of 15,253. Return to Page 1

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

This was very first experience buying a home. Samantha Rustemeyer was amazing! I was nervous, I had a million questions and when I would get excited I would ramble but Samantha listened, informed me and laughed along with for the entire journey. It was worth every second of each high and low.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Photo submission from Travis B.

Nick was awesome! Long road but he stayed in touch and made sure I reached my goals around a2 year span! Thanks for everything! Semper Fidelis.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Awesome, effortless experience!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Jill Kyle

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

2 out of 5 Stars

We have bought, sold & refinanced homes over 20 + times in approx. 6-7 different states, using both title companies and attorney offices. The experience with Veterans United was by far THE WORST, HAND DOWN! When you think you are going to closing and get told last minute there are "tests" that need to be done that could have been done earlier, that is ridiculous! We must have been told about going to closing 3-4 + times, we Lost Count! The attorneys office told us several times that VU was one of the most Unprofessional Mortgage companies they ever dealt with, FYI---we have used that office numerous times for closings, land deals, etc.

headshot image of Ryan Peterson

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars

Entire Team was awesome !

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

My experience was excellent you guys did a top-notch job the the whole experience was seamless stress free and the guys that I work with were excellent I would definitely recommend you guys to all my friends and family.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

This was the easiest home loan that we have ever done.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Great experience, they were on top of everything.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

4.5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

1 out of 5 Stars
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars

Great service! Loan officer was able to answer all questions and facilatated a smooth and worry-free process!

headshot image of Lyda Cole

Loan Officer: Lyda Cole

NMLS# 1428071

5 out of 5 Stars

Enjoyed it all.Everyone was so great!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4 out of 5 Stars

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

They were professional and always on time throughout the process.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Dennis Ritz

Loan Officer: Dennis Ritz

NMLS# 262671

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