Andrew Beckett and Danielle Smalley were beyond exceptional through the entire process. Easy to talk to, very communicative, and explained the process along the way to ensure I understood all that was happening or needed taken care of. The ease of the website and logging in to complete the to-do list was great. I only wish you all were keeping the loan so I could continue working with such a great organization. Veterans United met and exceeded our needs from the first call, to helping through the stack of forms required, sending thank you notes for using them, congratulating us personally for purchasing our very first home.
To the many veterans that will see this as a 100% disabled veteran serving my country best I knew how Veterans Administration guarantee you a portion of your loan. When you start looking for a loan ask for Ryan Anderson or Dan Davis and the process will be smooth they will help you all they can Ricky Williams simplify.
Veterans United created a stress free environment during my home buying experience from start to finish. I appreciate the attention to detail, the updates and clear communication, and especially for providing the why things were happening the way they were. This kept me stressful and confident that those around me, during this experience, had everything handled. Thank you all!!!
I must say, Mr. Nathan Jackson and his team treated me with upmost respect and was extremely patient when I couldn't reply to emails or produce paperwork while on temporary duty. My experience through this refinance process, was painless and didn't require much input on my part. I truly recommend all military branches to consider Veterans United for home loans. Thank you!
Veterans BEWARE
Response from Veterans United
Hello Xavier, we appreciate client feedback and we always want to find new ways that we might improve our customer service. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously provide a positive client experience at Veterans United.
The entire team did an outstanding job and I will encourage everyone to deal with Veterans United. Again, thank the team for their wisdom, patience, guidance, and warmth.
I personally never have seen a process with such ease. The website they use to provide documents was amazing!!!
Great experience. Thank you all
It was the easiest loan I have ever done.
Veterans United provided me with the best home purchasing experience I could have ever imagined. Everything went so smooth and they are very knowledgeable, efficient, and caring. I would recommend them to anyone that is eligible for their service. Thanks again United Veterans, I love my new home! James SUSAF
Fantastic company. All professionals and work very hard and diligently to get you the home you deserve. Thank you Vererans United, Jake Kraft and Heather Ottinger. Keep up the good work!
excellent service and responsiveness.
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I would be very please to tell any one about our help to get thru this project.
Shelbi talks too much
The team did an excellent job for us and i appreciated all the hard work they put in to make my buying experience fast and thorough. Thanks guys.
Alex and Gloria were amazing. We had to go through two entire processes due to the Hurricane and we couldn’t have gotten it done so fast without them. I will continue to strongly recommend them as anyone’s first choice for a home loan!