Loan process was very complete in allotted time. Was kept informed along the way which helped eliminate anxiety. Communications was excellent via voice, email and text.
Everyone was very friendly and helpful.
Amber and Erin provided great customer service
There was no stress. I felt they cared for my family and made sure we were informed every step of the way.
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Jon McCarty & his team were amazing. Adam Nelsen was always quick to respond and was a wealth of information.
This was a fantastic experience! Daniel Lowes, our loan specialist was great! Would definitely recommend Veterans United Home Loans to others!
Only one negative experience, the inability to explain the need to remove money from my IRA to my checking account in order to satisfy the underwriters. This was not how I was going to pay my mortgage but it did unnecessarily affect my investments.
Great communication, attention to detail, and efficient response.
I would recommend all first time buyers to not only utilize VU but also Alberto!
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Absolutely smooth transition, night recommend Andy and his staff, they were amazing!!
Loan terms (interest rate and credit) beat any other we received and the terms were offered quickly.Communication with loan officer and processor was excellent.
I cannot thank Veterans United enough for making a big change in life so easy. I want to personally thank my team for all their hard work. John was awesome. So patient and understanding helping me along the way at the beginning of this process. Vishal and Kayla were amazing. They answered every question my wife and I had. They explained every step of the way and made sure we had every thing we needed. Again, I couldn't of asked for a better team to help us through this process. Thank you Thank you Thank you!!!
