Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,338 reviews
891 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,338 unfiltered reviews

Starting on Page 11546 of 15,278. Return to Page 1

5 out of 5 Stars
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

3.5 out of 5 Stars

Very friendly, helpful team of professionals.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Pleasant experience

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars

Loan officer (Tommy Perk) was fantastic! Very helpful and available. Quick to reply and always a positive attitude.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The Loan team was very helpful and made everything smooth as possible.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My loan team of Kimberly, John and Jennifer were phenomenal!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

Ready to see for yourself?

Experience first-hand why 364,938 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The understanding of military life and the professional vernacular that these Specialists have is truly amazing.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Very helpful I had no idea about what to do in order to purchase a home they walked me through every set Justin was great always responded at incredible speed really really great

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

Working with Veterans United was a great experience.Ian Reed,s knowledge and expertise was invaluable.Ian guided me through what I perceived as a daunting task, At the time of the closing I was grateful for his resolve, and I would like to say thank you.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Chris Robinson has been outstanding during my home refinancing - 2 times now!!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4 out of 5 Stars
5 out of 5 Stars

I am thrilled we made the switch after our initial preualification with USAA. Bill and his team were not only easy to reach whenever I had questions, but they were incredibly helpful and enthusiastic to help me out and clear things up. The portal made the whole process run smoothly, and everything was clear and upfront every step of the way.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Everyone at Veterans United was exceptional! Lighthouse gave us really helpful advice about how to quickly improve our credit and get preapproved. My husband and I were first time homebuyers with many questions. Veteran's United made sure to answer our questions every step of the way. Everyone is incredibly professional, kind, and responsive. My phone calls were always returned promptly, and the myVeteransUnited electronic system for documentation was really efficient and user friendly. Our realtor even mentioned how impressed he was with Veterans United's responsiveness! We closed on time and the process went really smoothly. This company reminds me of USAA in how much they genuinely care about helping Veterans. Not only do they have great customer service across the board -- you can truly trust them to step you through the often stressful home-buying process. They even sent us gifts to welcome us to our new home-- what company does that?! I will be sure to recommend Veterans United to all of my Veteran friends who are looking to purchase a home. Thank you so much!!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

Ready to see for yourself?

Experience first-hand why 364,938 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

Everyone I dealt with during the processing of my loan was very patient and professional in dealing with me. I really appreciated how many things doing this process were done using internet processing. A million Thanks again to everyone that assisted in the processing of my loan. Jerry C Fryer

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

4 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,823 Veterans started their online quote today.