Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,361

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 434,361 unfiltered, unedited reviews

Starting on Page 1155 of 14407. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

The loan process was the easiest we have encountered so far.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

4.5 out of 5 Stars
Would Recommend

I'm so impressed to have Melody on my side, she actually did a great job if not for her perhaps I would have changed my mind left to Aimee way before now most especially Nick/Nicky, it to the extent of crying thinking I might go for an apartment but God said No....infact I already recommended 2 people to Melody and I will still continue to do so....you have a hero over there with you.....Anyways Thank you so much for all you do

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Came here a little bit nervous as a first time home buyer but got all the help I needed.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

I really appreciate how smooth every step of this process was. I wasn’t stressed at all one bit.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Everything was great! I would use them again for sure.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Kelly and her team at Veterans United Home Loans were professional, educational, and helped make a VA Home Loan Refinance easy as an IRRRL! Thank you all!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

A dream has come true for me and my wife and we wouldn’t have been able to do it will all the help and support I received from the Veterans United team.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Veterans United made our home buying process a joy. They were responsive to questions and kept us informed during all stages of the process. We were treated with respect and they kept our interests the focal point, not someone else’s agenda.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Josh and his team were there for us every step of the way, taking care of all the details required of applying and closing a new home loan. And we closed early!There are so many little details that are often overlooked when moving, and the included Home Buying Concierge perk helped out with these details... setting up utilities, forwarding the mail, finding internet providers, etc. This included perk made out move seamless.Thank you all so much!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

We didn't just buy a house. We found a home that is filled with love and so much opportunity for our family. Watching my children run and play, while listening to their laughter is the most rewarding gift of all. Thank you Vetrans United for all that you have done to make all of this possible. We are forever greatful.The Sallys

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

The team from VA Veteran's United were great from the beginning. They answered ll my questions concerning the process. This was my first home buying experience and they went step by step. The app was helpful well.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Donna Steo, my realtor, was absolutely amazing. She helped me through this process tremendously. She made the process smooth and made sure always to be available. I can’t stress enough how thankful I am to have had her.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend

Getting a loan is a lengthy process that can feel impersonal with all of the documents and uploading. Dane, Rob, and the whole loan team made it feel like I was also part of the team and working together. They were responsive and actually cared that this all happened.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

Ready to see for yourself?

Experience first-hand why 344,173 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

3 out of 5 Stars

There’s no reason for my loan to get kicked back from underwriters so many times. I planned on a timeframe and was told that the loan should be processed by it accordingly, and the delay in service cost me dearly. I’m not impressed with my service at all, and the extra services that team members tried to offer me were completely unwarranted.

Response from Veterans United

Hey Aaron,

I’m really sorry to hear about your experience. Having your loan kicked back multiple times must have been incredibly frustrating, especially when you were counting on things moving according to plan. I can understand why you’re not impressed, and I’m sorry that we didn’t deliver the level of service you were expecting.

It sounds like the delays and the extra services offered only added to your frustration, and that’s the last thing we want for our clients. If you’re open to it, I’d really like you to connect with my team so we may dig into what happened and see how we can improve from this. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com whenever you have a chance.

Thank you for sharing this feedback, and again, I’m sorry for the stress this has caused.

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

More Reviews

See all 434,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,358 Veterans started their online quote today.