It toke to long and my wife had to do all the paper work on the phone,
They made sure we had the best interest rate, made sure we kept our credit at where it needed to be. They walked us through the uploading process, they were very patient with us. Communication was a big plus for my wife and I. Whatever they knew about our loan process, the made sure we knew it. It was like family. Thanks
Have not done a refinance since before the housing crisis, heard nightmare stories from people who did try to refinance and they felt as if they were on trial.. I was skeptical but working with VU, I found my issues were unwarranted. A couple of minor issues came up but were easily worked out..
This was my first home purchase and Charlotte made this process easy!
We're pleased with the overall customer service of your staff, they are excellent communicators! The only thing that was difficult to overcome was the lack of printer availability. We spent many days at Staples printing, signing, then scanning back documents to VUHL and it was a bit costly for us as well as traveling to another town to do so. Thanks to all for the hard work, dedication, & professionalism to us veterans!
Our experience was beyond expectations. The entire team was superb.
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I returned to VU for my second home purchase. Jon and his team are quick to respond questions and are incredibly friendly.Thank you for making my home buying experience easy!
Our experience with Veterans United was superb! They helped us achieve our goal of home ownership.
very fast and efficient response to any and all questions.
This is the 4th time I have gone through the financing process with a home and was by far the smoothest process. I will definitely use Veterans United again.
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Daniel & Lauren we’re both GREAT to work with! They made sure that we understood everything during this Home buying process. I will actually miss talking to them!
