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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,353

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

We have been very happy with our team at Veterans United and would highly recommend the company!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Jamie and the team were amazing!!! She felt like family, literally a sistah from another mistah. She answered a billion of my questions (and yes even my not so thought out ones). As well as kept me in check and disciplined so that I could finally purchase my first home. I couldn’t have asked for a better first experience with Jamie and the VU team!! If any of you out there are questioning should I got with VU and Jamie. I’m telling you that you can’t go wrong.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

3 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend
Photo submission from Loren D.

VU makes a complicated process a little bit easier. We are enjoying our new house immensely! The great team at Veterans United and our realtor Heidi helped us tremendously! Thank you!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I'm honored and privileged to have worked with the amazing Veterans United team. This may sound crazy but I'm already looking forward to buying another home just to work with the team again.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Thanks for hitting me up to save me money. Hopefully we can talk again and save me more money

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

This was my second consecutive home purchase with the assistance of Veterans United Home Loans. I hope I never must use them again for a purchase but that's only because I have my forever home. But refinance? In a New York minute, I'll be calling the team at Veterans United. I appreciate their hard work, and transparent communication. They gave a timeline, and they stuck to their end of the deal. We were off by a couple of days, but that was 100% on me. Feel free to pass them the baton. They'll take it and run the race of their lives for you.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

Always, available 👍

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

I would never…ever….use a Veterans specialist lender other than Veterans United! They are like family , that is how warm and kind they are. Thank you to ZACH ROBERTS TEAM!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
Photo submission from Ryan B.

Veterans United loan teams are outstanding! So outstanding that the title company dude was like, Dang these guys took really good care of you!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

My name is Jason Kiser and my wife is Patricia Kiser. This is our third home that we have purchased with Veterans United and we could not be happier with the service. Our loan officer Suzanne McClain has helped us all 3 times. She has been nothing short of amazing. Very professional and very nice all the time. I wanted to let anyone and everyone know how much we appreciate Veterans United. I give everyone one the loan team and at Veterans United a 10/10. Thank you all again for helping us with our new home.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
Would Recommend

Veterans United was AMAZING! I seriously doubt you will find a more professional, more dedicated, and/or more knowledgeable company out there for servicing our Veterans. I appreciated every aspect of this home buying process. Donnie Henderson and his team made the home buying process so easy and smooth.
The Veterans United portal page and app were super easy to navigate. Uploading documentation was a breeze, reviewing the "To Do" list was very straight forward, and the notifications were easy to understand and take action on.
I've bought homes in the past and it's always been stressful and disjointed. With Veterans United you know exactly what you're getting and the process is well laid out. The different educational videos were very informative and easy to watch on their web site and app.
I also appreciated having an entire team of people that were dedicated to my loan and making my experience the best it could be. It was so nice to know that no matter what was going on during the process I was going to be able to get in touch with my loan officer, Donnie or one of his highly qualified team members such as Lexi.
There aren't enough words or pages for me to rant on about this awesome company, their OUTSTANDING employees, and the care they showed me. I'll forever be a #1 fan for you guys!
Thank you, Veterans United!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend

Will use VU every chance I get, and have already talked to friends and colleagues about the service. Lifelong customer here.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

The entire team was fantastic, start to finish. Could not have asked for a better experience with everyone, information was excellent and swapping contracts and all kinds of interesting roadblocks was incredibly smooth. I would suggest anyone who can work with VU to do so, they're excellent.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
Photo submission from Savannah K.

Helped us get our home while on deployment! So much love and respect for everyone that helped with the process.

headshot image of Sydney Ovaitt

Loan Officer: Sydney Ovaitt

NMLS# 2026820

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United and I will definitely use them again when I’m ready to buy my retirement home.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

More Reviews

See all 424,353 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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