I would like to thank Dawn Plank and Ashley Black for all their help while I was searching far and wide for the perfect home for my family...
Purchasing our home was one of the worst ordeals we've ever been through. We had to walk away from the first house we were in the process of buying because my husband was denied for a VA loan, and then we couldn't get an FHA loan because we didn't have a down payment. Our loan officer tried to get us a seller financed down payment rolled into the loan, but that was abolished 7 years ago. We had to eat the cost of the appraisal on that one. Then we had to walk away from a 2nd accepted offer because somehow the fact that the USDA would accept a manufactured home ONLY if it was a new construction slipped through the cracks. We were devastated. HOWEVER, most of the time Don did whatever he could to make this process as painless as possible. He was quick to answer questions and return calls or emails- even after regular business hours, he was usually knowledgeable and if there was something he didn't know he'd research it and get back to us ASAP. And he did all of it with a great attitude. Don was pretty great; the process wasn't.
I am very happy with the process and glad that I found a lender that was willing to work with me. I had a bankruptcy and foreclosure in my recent credit history and I was still able to qualify for a VA home loan. Everyone at Veterans United seemed quite happy to help me and was always courteous.
I have several friends in the process of buying new homes. They all started their process 3-4 weeks before I started mine. Some of them still haven't closed. I watch their frustration and just laugh and say, "you should have called Veteran's United, like I told you too."
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Thank you Tommy Purk.. If Tommy hadn,t been there to assist me I would have been a small box doing circles.
The whole team worked like a well oiled machine from the communication with me and my agent through the whole process from start to finish. I would use them again and my agent will also use them as she was very impressed with the professional way they performed.
I would recommend that Veterans United use my local real estate agent because she was outstanding in every aspect of our purchase and I would recommend Susan Croteau to anyone.