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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 393,199 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Everyone involved was a class act. these are the kind of folks you want covering your back. I feel great about my experience. Kudos to all.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

This is my 3rd time using Veterans United to purchase a new property and each time was smooth despite having their own challenges. Keep up the good work everyone!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

This is my third mortgage with VU and I’m not going anywhere else

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I am so glad that Veterans United was the lender that I ended up patronizing. My whole experience took about a year to find the right house and get through the loan process. But, It was minimally stressful. If there were moments that I felt stressed, talking to Ross about my concerns was always the answer. He was helpful in every aspect when it came to being able to get past any challenges. Overall, things went pretty smoothly. I have to mention Jim Lowery, who was the loan coordinator. He was kind and so helpful. I recommend Veterans United whole heartedly. They will bend over backwards to help you get through the mortgage process and into your house.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Great attention to detail, professional, personable and kept my needs in the forefront.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4.5 out of 5 Stars
Would Recommend

Thanks again to the entire VU Team for all the hard work!

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

We went into this process not knowing what was to come. Veteran's United worked hard for our family, every team member went above and beyond to help us purchase our forever home. I can't even begin to know how to thank the team for all of their hard work in helping us start this new journey. My children are so happy and for that, Veteran's United will always hold a special place in our hearts.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend

Wow! This was my first home purchase and I couldn’t have been more happier with Connie, Mallory and the entire team. I received exceptional feedback and knowledge throughout the entire process. My questions were answered thoroughly and when I purchase again, I wouldn’t want to work with anyone else!

headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Amanda Jennings was absolutely pivotal to our completion of the entire process. She orchestrated between all parties and we didn’t have to worry about a thing. The team was amazing and we will definitely recommend them to anyone we know looking to buy a house.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans. They are transparent and probably one with the best customer service. Their staffs were so accommodating and knowledgeable.. and very patient too esp. for first time home buyers like me and my wife. Keep it up.. We are forever grateful!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
Would Recommend

Veterans United was very easy to work with. As first time home buyer, a lot of this process was new to me. I liked how I was set up with a whole team for which I had easy access to throughout the process. Their online portal contained easy to follow "To-Do" checklists for each step in the home buying process. I received links to instructional videos which were very helpful in explaining important aspects of the home buying process. If I felt those videos were not enough, I was always able to contact and speak directly with my Loan Officer and was always able to get all my questions answered. We are very happy with our home purchase and I would definitely work with this group again.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Devon Shivers

Loan Officer: Devon Shivers

NMLS# 2426815

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3.5 out of 5 Stars
Would Recommend

There were a few requirements from underwriting that did not apply to me such as a 1099 for untaxed retirement income that had me chasing my tail for a while that I feel that a company that specializes in veteran home loans should have known about.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Byron Bundy

Loan Officer: Byron Bundy

NMLS# 2353087

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Robert S.

Veterans United team ALL worked hard to make our experience easy and less stressful. They were always available and if after hours, they got back with us the next day. We have bought before using our VA benefits and the experience in the past hasn't been great. If you are a veteran and looking to buy I recommend Veterans United, they truly care and are respectful to their clients and their needs.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United made our dream of owning a home a reality! Even when we faced home buying challenges, everyone at Veterans United was there to help and made themselves available whenever we had questions or needed assistance. We absolutely could not have ended up with such a perfect home without everyone on the Veterans United team!

headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

More Reviews

See all 393,199 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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