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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,960 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,960 unfiltered reviews

Starting on Page 11815 of 15,299. Return to Page 1

5 out of 5 Stars

Veterans United was Prompt and very easy to work with. We are Truly greatful for all their help!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Outstanding would recommend to everyone I know.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

5 out of 5 Stars

Matt and Morgan were wonderful to work with.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars

I lived in mortal fear of not being able to ever own a home. My first phone call with VUHL took that all away. They were upfront about what I actually needed to get approved, and walked me through the entire process in a professional, and timely manner. An that is what I tell every Veteran I meet.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

Was good experience! My agent Brandon was very helpful answering questions that come up along the way and the website is easy to use.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
headshot image of Kaylee Christie

Loan Officer: Kaylee Christie

NMLS# 1564827

4.5 out of 5 Stars

It was very quick and the team was always on hand to answer any questions I had.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Johnny Mitchell was outstanding, a pleasure to work with.

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars

Veterans United Cares about their veterans and Kris Ball and his team did an excellent job helping me. Brandi Arvidson was also very helpful with helping me navigate through the process.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

3.5 out of 5 Stars

I think that it may be better to work with a local lender. Long distance relationships never work. There is no personal relationship.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

EVERY PERSON THAT I SPOKE WITH WAS VERY HELPFUL AND COURTEOUS. I KEPT GETTING LOCKED OUT OF THE SYSTEM WHICH WAS A LITTLE ANNOYING, BUT THE HELP DESK PATIENTLY CORRECTED THE PROBLEM EACH TIME NO MATTER WHAT TIME OF DAY IT WAS. UPLOADING MY DOCUMENTS INTO THE SYSTEM WAS A GREAT WAY TO GET THE JOB DONE. IT WAS SO MUCH QUICKER AND EASIER FOR ME. KAYLA DURNIL WAS ALSO GREAT TO WORK WITH AND HELPFUL OBTAINING INFORMATION DIRECTLY FROM OUR INSURANCE AGENT, ETC. WHEN WE HIT A SNAG AT THE END OF THE PROCESS DUE TO VA'S STRICT GUIDELINES THEY DEALT DIRECTLY WITH THE HOA TO GET WHAT WAS NEEDED SO OUR LOAN CLOSING WOULD NOT BE DELAYED.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars

Very Knowledgeable and professional staff to navigate the home buying experience. Even when we were skeptical they were always positive for us.

headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

0.5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Working with everyone was easy and delightful.

headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars

If anyone has any doubt about Veterans United Home Loans you can give our phone number.

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Photo submission from James B.

My loan officer and loan specialist was great to work with as they help guide me through the process and necessary documents.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars

Thank you so much to your company, but most importantly Brandon Brown made all the difference in our family. He is such an amazing person that complements Veterans United. We are extremely grateful for making our dreams come true.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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