Absolutely a great team! Chad, Jon, and Erica are experts in what they do. I have already recommended veterans united to some of my veteran friends. Friendly and always easy to get ahold of to answer questions or explain things. 10 out of 10
I've already made several recommendations to people I know. This was so easy, and that's saying a lot for someone who doesn't know the real estate field.
This was the worst experience I could imagine. We signed the same papers several times both online and mail, and then at the closing had to sign them all again anyways. Was told they could meet 3 different closing dates, barely met the last one. Co-signed had to call IRS several times bc we weren't told what all we needed all at once. We were told at least 3 weeks prior that we were done with paperwork, this was promised, not even close, we had a ton more to do. 188 pages were sent to closing, many duplicates. Just a horrible experience.
very professional
Veterans United has been the best company. They have helped us professional and personally through these hard times. I would would have been completely lost without them.
Jake and Colin were great to deal with. They responded quickly to questions that I had.
this process is complicated enough as it is but with veterans United we were walked through every step.
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Awesome customer service by Matt and Nathan! I solely had to talk to them but every single person from the start was very very nice.
I can't help but feel that Neal and his team just went above and beyond what a lending team is expected to do.
Rob Paraham made us feel very special very important and let us do what we needed
Excellent service
