Our experience with Veterans United Home Loans was absolutely terrific. There is not a more competitive mortgage specialist in the market than Veterans United. This will always be our first stop in the future whenever we are looking for a new house purchase.
Scott and candy were great and made the whole process so easy for me....very professional.....
The underwriters were not as quick and efficient as we think they should have been. My Speacialist was wonderful until the very end where phone calls stopped being returned and sometimes a sarcastic tone was given to is when asked for further clarification for ending procedures. We were also given incorrect final figures.
The complete staff from top to bottom was amazing.There is not one thing that could of gone any better than it did.
Tim Langdon was exceptional. He did more than I ever expected from a loan officer. I have already referred a family member, and will continue to send more his way. Thank you Tim !
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Kara made our home buying process very easy and enjoyable!
Will recommend Veterans United to anyone and everyone that is VA eligible. Great company, easy home buying process, and user-friendly website.
Jesse Francisco is an amazing guy Answered all my questions and was very patient with us. Cassandra Wheeler was also very pleasant to deal with everyone else was ok
Took forever and we were told we got "lost in the mix".
I am happy I choose VU. This company really looks out for the best interest of veterans.
Everyone was so helpful, quick, and available. You made this process very easy for us and we appreciate everyone who was a part of our experience!
Mr. Kody and Ms. Holly really helped and made purchasing our home easy.
At first the response time was very poor but once we started escrow everything was done perfectly. I would suggest figuring a way to help the home buyers on the weekend. Not everyone has the time off during the week and weekend is the only time to get things done.
Very easy and fast service. Doing everything online is so convenient.
They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.
I wish I could but can't recommend. Although there was good information and most of it fast, the inaccurate requests caused me to submit information incomplete causing the agents to ask for more a second time. Their absences caused lack of communication between team members filling in, and just before closing found out my second VOE was incomplete and was forced to drive back into work on a day off I took for closing to reset the myBiz request, again: just before closing. This should have been confirmed the night before. I could easily have gotten up early and drove in for the same reason. Duplication of requests for information, etc. In consideration of your Review our Performance, I believe this whole procedure was slightly below average.
