Everyone we spoke with at veterans united was helpful, professional. We are very pleased with veterans united.
They rock!
went a lot smoother then i thought. everyone was very prompt with their end of the transaction & patient.
The whole process was honestly a headache. Nothing was explained, tons of phone calls and emails not answered for days. We finally spoke to supervisor Andy Miller and he got us grounded, took time to explain everything, only positive expierence was dealing with Andy. This is third time dealing with this loan officer [Eric] and each time has been like this, that is why we reached out to the supervisor.
We were able to shave nearly 2 weeks off of our closing date due to their hard work!
Tommy, was wonderful and just outstanding overall. Thanks
It was so easy to work with Justine and Kayla When we closed Wednesday the lawyer said this was one of the quickness VA closing he has ever had
Your hard work and dedication to get this loan approved not only achieved the goal but it was approved ahead of schedule and above and beyond our expectations.
They were so friendly and helpful. Any questions I had they answered right away and always kept me informed about what was going on. I always felt like I was talking to my friends instead of loan people.
Great loan team!
I have two co-workers going to the same process, and the amount of information they had have receive from other lenders its a lot; to which I use for my peace of mind with VU. (Other lenders that will not end up selling the loan to a third party)Buyers are not loan experts, but makeing the buyer more familiarize wont hurt. I recommend that every liexe of paperwork requiring a signature it's explain over the phone or in person, not thru email or text message.
They made it a lot less painful of a process like everyone leads it on to be. Fast and friendly it was a great experience for me.