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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,455 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From start to finish it was an excellent experience. Heidi, Josie, and Lee were always readily available to answer my questions and were very helpful explaining the process.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Very professional and accommodating.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Outstanding support by the entire Veteran United Home loans. Everyone went out of there way to ensure we were well informed with the loan process.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Chris shoemaker was exceptional, consistent communication and total transparency. He was efficient and effective. All steps were carefully explained. The refinance terms were better than we hoped. We felt trust and mutual respect.

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

I had a great experience with Vererans United Home Loans! I loved how I didn't have to do much of anything and Nick make is stress free!

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Absolutely recommend Veterans United amazing group and individuals to work with hope to do business with them again they will be first ones I contact

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

I twice questioned the response filled in by VU on the "Veterans Service" form, which was incorrect and was never given an answer. Some other information was required twice, when once should have been sufficient. Hence a score of 9, rather than 10.

headshot image of Robert Hubert

Loan Officer: Robert Hubert

NMLS# 1249236

2 out of 5 Stars

Anna and Nick were wonderful, the electronic process didn't work for us and we signed the same set of papers 4 or 5 times. There is to much repetition in the paperwork and when our title co. called with questions, they never talked to same person.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
Would Recommend

Very professional group of people who help you any way they can.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
Would Recommend

Matt Marstall was great at helping the Snell Family. I appreciate him and Paul for the hard work.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

John and Beau were both great quick with responses, and if they didn't have the answer to my question they would get to be quickly with it.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Great service form my entire loan team

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Outstanding customer service

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

We Love Dawn & Chrissy!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

3.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

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5 out of 5 Stars
Would Recommend

Joe Peterson and Greg Wiele are a great team. They and the team kept me informed and worked tirelessly to get it done. Thanks to all for helping us realize this.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
Would Recommend

Dawn Plank was always willing to help me in any way she could,always answered emails and returned phone calls promptly and was always professional, and the team that worked with her were exceptional also.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I have always heard about how difficult the home buying process is. I have to disagree. The Veterans United team made this an enjoyable and painless experience. Thank you for what you do.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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