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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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347,434

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,434 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Will always come to Veterans United for our home needs. Thanks Again!!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

I am very happy with veterans united. Made my life a lot easier.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

we went thru alot of ups and downs with the first home that tidewater took me a while to start looking again and veterns united teem was there for me every step of the way thankyou

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

This is the second time we have worked with Veterans United and the second time having the privilege to work with Kevin. We could not have asked for a better experience. Thank you Kevin and the team!

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Veterans they Molly and Richards and her team and the whole Veterans United did a fantastic job you can't ask for anybody better to help you find a home and get it through and to work on your loans

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

We have been loyal to Veterans United for many years. However, this experience has been the most rewarding, challenging at times, but well worth it. The communication by Taylor our concierge never stopped. She was always sending updates for movers, insurance, utilities, and just checking on the morale at times when we hit some slick roads. Always professional and constantly researching information to help us with our move. Thank you very much!Our Transaction Coordinator, Britney, is simply amazing. Always seeking solutions to problems, never skipped a beat, and never wasted time by forgetting to ask for something or send something. Every weekly closeout we could expect accurate updates regarding homework due or how the process was currently going. Extremely organized and people friendly, which made the experience that much better. Thank you for the magic you worked!Additionally, we received the best insurance brief that has ever been explained to us. Very informative and explaining all questions asked at a level that made sense. Thank you for taking the time at closing hours to explain.From the start, Zach ensured we had his personal number to reach him at all times. Very open and eager to work for us, while also taking the time to get to know us to the level of being able to talk about the process, family, and advise. Highly intelligent, completely transparent, and every recommendation made, worked out. We greatly appreciate all your advise, hard work, and the good time through the challenging!We couldn't have had a better Realtor. The constant communication and effort to ensure the shared understanding from the beginning till the end was absolutely impressive. The level of professionalism and the ability to multi-task, dual hat as our Realtor and at times the sellers Realtor while representing other clients is an indication of the level of intelligence and experience. Lastly, if you want someone that knows when to pump the brakes, apply pressure, and never gives up, we 100% recommend Mackenzie Robertson!

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Great program for every VET out there.

Loan Officer: Kyle Bakker

NMLS# 1698016

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5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Dischert

NMLS# 1974450

0.5 out of 5 Stars

This was the worst experience I have had with Veterans United. They ripped us off because thier employee made multiple mistakes. We will now being paying that cost for the rest of our loan. I will not be recommending them as I have done in the past.

Response from Veterans United

Thank you for this information Wayne. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out the circumstances around paying more than anticipated that caused you to feel this way and to ensure a better experience for future customers.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

When you are committing to such a huge financial decision, it helps to know that you are working with experts. The team I was assigned to were undeniably that and were patient and responsive to all of my first time home buyer needs. 10/10

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 347,434 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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