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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,863 reviews
762 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,863 unfiltered reviews

Starting on Page 12105 of 15,429. Return to Page 1

5 out of 5 Stars

My Loan officer Sam Carmack was amazing, he walked me through the entire process. Sam made this overwhelming experience bearable. The site was easy to navigate and each staff member I dealt with was friendly and helpful. Overall a truly amazing experience.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars

Thomas and his team were great from beginning to end. Nicole did an excellent job. If there was a problem they were there to help. I appreciate all the help and them making us feel as we were their only customer. I would definitely recommend to family and friends.

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Brian poterbin and his team were amazing! Got the closing and everything done within just a few weeks and right on time with the due date we wanted! Easy and quick process!! Will definitely use them again if I purchase another home.

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars

Great experience overall.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars

It seems like Veterans United has this down to a science.

headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars

for a first time buyer, I felt it would have been nice if we would have heard how everything was going at least once a week, other then that I could not have ask for a better team working for me

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

Nathan and Mason were outstanding throughout the entire process.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
headshot image of Daniel Burke-Aguero

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars

I love it fantastic experience

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Steve Hooper and Amelia Keller went above and beyond our expectations and provided outstanding customer service.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

4 out of 5 Stars

Far too picky in which house we could get; and in the paperwork needed, heard too many "need one more thing" , needed second copies of things we already sent

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

This was the easiest home loan I have ever completed

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

Our loan rep Jared Albach was helpful, informative, courteous and professional at all steps of this process. My wife and I are grateful for his expertise in helping us achieve our goal of refinance.

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

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Experience first-hand why 368,823 homeowners give us a perfect score!

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5 out of 5 Stars

Every person who we dealt with was amazing. We thank Chris for talking us into seeing if we qualified and making it so easy. Sherrie, our realtor, was there with us the entire process. Ryan came in and assisted with all our insurances. We really can't say enough about the entire team. The assistance from everyone made it so simple. Exceptional customer service.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

Very easy to get things done. Used the online services which was a huge help.

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

4 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars

Ginny and Terri did a fantastic job. I am a disabled veteran and they pointed out numerous financial advantages. Id recommend your institution to all vets seeking home buying assistance. Its always difficult buying,selling and moving but they made a difference.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars

My overall experience was positive, my loan officer Adam was great, I was a bit disappointed that my final closing costs were significantly higher then I was led to believe, I was a bit stressed out the day of closing as there seemed to be last minute things to do, I was also disappointed that the seller had to wait to get his settlement check.

headshot image of Adam Cowan

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Everyone I worked with were extremely helpful and made the entire process as easy as possible.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

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