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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,456

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,456 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My experience with team members of VU Home Loans was superior. Each person was extremely committed ensuring that I had a smooth process.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Very professional, knowledgeable, and friendly.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4 out of 5 Stars
Would Recommend

VA process was painful, but would not go through anyone else.

headshot image of Travis Carr

Loan Officer: Travis Carr

NMLS# 1206488

3.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I have never worked with such professional and we'll organized individuals as I have with the team at Veterans United. I would recommend them to any veteran looking to purchase a home.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Tim Wuest was excellent (great communication, simple instructions, very attentive to my concerns)

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Helped me every step of the way and made my first time home buying experience the greatest!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend

Brent was excellent

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Very smooth process . Great customer service.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

1 out of 5 Stars

It was very frustrating it seemed like no one was taking action to move forward with the buying process, so we had to wait for 72 days and almost lost the house. During this time all we heard were excuses and blaming others for it taking too long.

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Highly recommended. As a first time home buyer, United Veterans made sure the process was stress free and completely thorough. All of the staff were courteous and very knowledgeable in their field.

headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
Would Recommend

Wonderful experience! Very helpful and easy to reach members, however too many questions regarding our income or letters explaining where we got extra money. Other then that, an easy transition from process to process. Thank you.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend

Very helpful with all the documents and always returned calls. Friendly service and very good at explaining the process.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Everyone I dealt with, with VU, throughout this process was professional and knowledgeable. The way in which business was handled made this a great home buying experience!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

3.5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

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4.5 out of 5 Stars
Would Recommend

Overall it was a good experience even though we had some bumps in the road.

headshot image of Rodney O'Neal

Loan Officer: Rodney O'Neal

NMLS# 1071202

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Very helpful. All questions well answered during the process.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Michael was very helpful and kept us advised of the loan process.

headshot image of Michael Richardson

Loan Officer: Michael Richardson

NMLS# 1151400

5 out of 5 Stars
Would Recommend

Best customer service I have ever experienced. World Class

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

All the employees were very professional. Bobbie Hafford kept in touch with me over 15 month and reminded me of your company. Courtney Davis took over when we moved to Texas. Aaron Brooks then became our agent and he and Johnny Mitchell were great

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

The process was better than I expected. I was informed of all steps in the process which eased stress.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

More Reviews

See all 430,456 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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