-short on emails-unclear instructions on documents-hard to get in contact with when needed- I was a 1st time buyer who needed additional instruction and direction at times but it was very hard to get ahold of the necessary personnel when I really needed them. The guidance was not there. If it wasn't for my realtor and the buyers realtor constantly on my loan team demanding updates I may have lost the house in the end. Whitney did a great job of getting my documents pushed through, and responding to my questions and concerns in a timely fashion.
Long process. Took a little longer than usual due to circumstances beyond Aaron's control. He and his assistant, Kayla Durnil were outstanding.
Bobby Moss is a great professional Guy to me He made the hard things seem so simple, and he didn't mind. It seem like it gave him joy to a HELP A VETERAN. Thank you Bobby.
All veterans should use this program!
Very quick and efficient process!
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This was a sublime experience. As a veteran I felt informed and updated every step of the process. Don't change!
Very pleasant people to work with. With tons of patience glad I met them
Scott Miller was fantastic!!!
Kris and Kathy are the greatest to work with, I had a great experience and they both go over and above to make sure their customer is satisfied.
Inever thought that it was possible to get into a home this fast. thank you vary much.I will recommend you to all of my fellow veterans who are still looking for a home.Again great job.
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Experience first-hand why 368,227 homeowners give us a perfect score!
Our experience was excellent with Veterans United. From the first phone call until closing day. I was not thrilled with the realtor they suggested and would ever recommend her, but everything with Veterans united went off without a hitch.
Already recommend veterans united to friends who are looking to purchase a home. We spoke highly of the experience we had and that this was the way to go for their VA home loan needs.
Both Mr. Matt Torres, and the Veterans Representative Mrs. Cindy Linsley (Realtor), here in the Jacksonville, fl area were, are "Super" very professional individuals!!
