greatest professional that I have ever done business with. I have never met someone so dedicated to great customer service as Ms Francisco. In the future I will not just recommend Veterans United but I will insist that they ask for Ms Francisco.
My loan team was amazing and i will not hesitate to refer anyone that i know to Jeff and Amelia.
It was like an amusement park ride. Slow at first. With a lot of ups and downs, twists and turns. And finally a fast finish.
Treated like family the whole time. Very helpful every step of the way.
Billy and Samantha were both extremely helpful and answered any question we had.
While I would recommend Veterans United to other people I do have some suggestions of things that you could do better. Communication is as important in the home loan process as it is on the battlefield, and when dealing with military personnel that are trained to be calm under pressure it may seem that they do not have concerns during the process. It is important to maintain constant communication to explain the process.
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Zain, Taylor and all the loan personnel were outstanding the all i can say well done.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
This was my first experience buying a house, and Sam Sexauer and his team (Jessica) guided me with patience through the whole process. It could not have gone better.
They were helpful from the beginning. They explain what I had to do and they were with me all the way until my loan was approved.
Fast efficienct and courteous. The Man Mike Patzies is a pro at his job.
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The process was quick and relatively easy. Our loan specialist explained everything very clearly and walked us through every step of the way.
Darien and Ryan was always there to help me understand it takes time
Easy quick and informative
