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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 383,431 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

I would definitely recommend VU to my friends and family!!

headshot image of Krystal Wathen

Loan Officer: Krystal Wathen

NMLS# 2311409

5 out of 5 Stars
Would Recommend

I'm So Glad I chose you all Help me With this Process 😊

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

The entire team made this process easy and fast. They all answered questions and were able to give me guidance about next steps.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

The whole team was amazing. I never felt like there was an instance of the "left hand not talking to the right hand." I loved how communication was with everyone at the same time, and whoever could answer, would. Everyone was helpful, patient, and so sweet.
Another plus I liked was the set up of the "to do list" on the portal. I loved the clear cut, 'here's what you do' and 'here's what documentation we need'. Instead of it being an open ended document dump and I was supposed to keep track of what needed uploaded/had been uploaded. The simple direct to do list was perfect for my frazzled, dumbified brain.

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Michael Williams

Loan Officer: Michael Williams

NMLS# 2341722

5 out of 5 Stars
Would Recommend

We started the home buying process and with no experience and the team helped us so much. They guided us each step of the way and made everything so much easier. When my wife's grandmother passed away they treated her with such sympathy they really showed that you become part of the veterans united family. When they say that they really mean it. Thank you all for everything.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

They keep me on point and I didn’t have any issue during the process.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

This was a great team to make my family’s dream come true! I can’t thank you all enough for your hard work.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

I had a wonderful experience! Thank you Veterans United.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Epic awesomeness from all I worked with!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

I will absolutely be recommending VU to absolutely everyone I can in the future.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

The Veterans United crew made me feel as if I were their only client!Everyone was professional, courteous, attentive, and cared about my needs.Thanks to Veterans United, I am the proud owner of a place that I can call “home”. My house is MORE than what I had hoped for. The loft for my pool table and an office is a bonus! I absolutely love my beautiful home.I would highly recommend Veterans United and if I decide to purchase another home, I would only use them because I know I will not have any worries.I am ecstatic!!!!!!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4 out of 5 Stars
Would Recommend

Thank you for helping us. CheyAnne and Charlie were great and was always quick to respond.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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5 out of 5 Stars
Would Recommend

It was a pleasure having these wonderful and dedicated professionals taking me through this process step by step and making it easy to understand what was needed and what was going on. Made the entire process easy.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend

Thankful for the team helping to own my own home in this great country that I love and serve.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

I couldn't be more grateful for my VU team! They helped me through the entire process navigating even the most frustrating bumps in the road. I would recommend them to any veteran looking to purchase a home!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

I was highly impressed by how easy it was to get my new home financed. Everything is done online. I relocated from South Carolina to Florida and VETERANS UNITED provided me with exceptional service.
I have to give a shout-out to my loan officer. Without her dedication to customer service and compassion for her client's circumstances, I may have missed my closing appointment due to the VA Regional Loan Center. The situation was out of the control of Veterans United but Christina saved the day!
Christina Lee did a fantastic job of getting my loan approved. She is an absolute ROCK STAR! The condo association was approved by the VA about noon the day before closing and Christina expedited my file through the final approval. The closing agent had all the documents (in perfect order) by the close of business that same day and I was able to close on time! I was super impressed and excited about how Christina was able to bring this Veteran home! Way to go CHRISTINA!😀👍

headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

More Reviews

See all 383,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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