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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,212

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 413,212 unfiltered, unedited reviews

Starting on Page 1230 of 13703. Return to Page 1 »

4.5 out of 5 Stars
Would Recommend

Josh Jennet of Veterans United did a great job helping me through the whole process. I appreciate the hard work and communication from the team!
Thank you!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I felt supported from the very first call from VU. It's been a comforting process with this team! Again, thank you for everything!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United for any veterans out there looking to buy, sell, or refinance. You will definitely have a great experience with the knowledgeable and helpful personnel here. They will be with you from start to finish and anticipate all your needs - you will be in the best hands possible. I was and will use them again for all my future home buying/refinancing ventures!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

3 out of 5 Stars
Would Recommend

Although this is my first home purchase for myself this is not my first exposure to the buying process. Overall I'd have to say VU was rather accommodating to the need and requests I made. The agent was pretty disappointing in her attitude and behavior. Polite to my face but clearly not Interested to work with me until I decided to search for conventional home rather than an approved mobile /manufactured...which happened to double the pre-approved loan amount.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Exceptional support from start to finish. All of my questions were answered without me having to wait over an hour for a reply. They made me feel important and valued. Hard to find this kind of outstanding support these days. The absolute best - THANK YOU Rachel, Braden, Gavin and Bo!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

I’m new to the home buying process and I knew nothing about it until I first called and talked with the team. Now I almost feel like a subject matter expert thanks to them. This whole process was painless and never a headache. Great people amazing company. Thank you for everything and getting me one step closer to my goal.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Everyone was great! I spoke with Ms. Jaclyn Shaw the most and she kept me updated throughout the process. Thank you for your assistance and making this an easy process.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I felt like I was cared about as an individual; that is so important.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I will try and sum it up the best way I can Semper Fidelis !!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Everything was smooth, great, and task accomplished even with holidays eating up valuable time.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Chris, Sarah and Jennifer were so wonderful during my home buying process. Supportive in my failed searches and so encouraging. Offering an answer and so much knowledge with every question and concern I had. My first home buying process came with a few bumps but they made it a smooth breeze! So thankful for VU and the amazing folks that helped make all of this possible!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Very satisfied with the experience with the team. They did a great job and were always responsive to any questions we had. Thanks would recommend to anyone.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

1 out of 5 Stars

For my wife being a veteran you think things would have been handled better. We had one rep and then she disappeared and she was great and we never were told what happen. Then the info wasn’t correct as far as our down payment amount and the day we were suppose to close and we didn’t get to close the time we wanted too. This was a long process everything should have been ready and it wasn’t. Very stressful to work with them hope they are better with future veterans

Response from Veterans United

Hi Chelsie, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and it is our goal to improve. Please do not hesitate to contact us if you wish to discuss things further.

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I appreciate the whole teams willingness to help. My team was kind, forward thinking and above all else, spoke to me like a friend and not a salesperson.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

We hit some bumps in the road but you all NEVER gave up on us and made a dream a reality!! We can never thank yall enough!!

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

More Reviews

See all 413,212 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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