The loan process with Veterans United was great!. The process was painless, efficient & well communicated. I always felt informed with the right level of detail in the most timely fashion possible; every commitment was met exactly on/before promised
I was worried at first that not having a traditional face to face experience would be frustrating. But John made the experience so easy!
Brandan was great!!!
Veterans United proved to be knowledgeable in every aspect of the process.
Mason and Justin were very nice and had a lot of patience with us, but all that we had to deal with to get through all this was very stressful. We never had to go through what we went through with a conventional bank. But I am glad it is all done.
Leanna and Kendall were awesome. I had alot of questions and they were never upset about it and always took the time to answer them.
Debbie and Taylor were so easy to work with and informative. I was terrified begging the process from horror stories I've heard being a first time home buyer but the timely responses and comforting assurance help make the process smooth! Unparalleled
Dan Kelley and Alison Pharr are the best at their jobs. Not only do they answer all questions, they're very fast and friendly. If we ever buy another home, we hope that they're still with VU.
Already have.
I feel that I was listened to, always.
yes however there were numerous times where we were told that we were complete and everything was finished only to find that we were notified the next day to have another thing done our friends and family may not have the time to jump the hoops
Being able to have some face to face time with the loan officer would be nice.
Very helpful, works hard to do what it takes to get our loan. Always available & returned all my calls in a timely manner.
Amanda and Jennifer were amazing. They worked expertly as a team and made the entire process smooth and easy.
