The Veterans United team that I worked with pushed me through every set of the home buying process and made it quick and easy, which in todays market is hard to come by! They helped me find my dream home and I could not be more grateful. I will definitely be referring VU to friends and family and using them again should I ever need to in the future!
I had the pleasure of working with Sam Brown as my loan officer for my first home purchase, and I must say, he exceeded all expectations. From the very beginning, Sam's knowledge and expertise in the field were evident. He guided me through every step of the loan process, ensuring I had a clear understanding of each stage.Sam's informative approach made me feel confident in my decisions, and he went above and beyond to answer all my questions, no matter how big or small. He patiently explained various loan options, helping me find the one that best suited my financial situation and goals.Beyond his technical proficiency, Sam's friendly demeanor and excellent communication skills made the entire experience smooth and stress-free. He was always prompt in his responses, which further demonstrated his dedication and commitment to his clients.In addition to being an outstanding loan officer, Sam displayed a genuine interest in my overall home buying journey. Overall, I can't speak highly enough of Sam Brown. His professionalism, knowledge, and genuine care for his clients make him a top-notch loan officer. If you're looking for someone who not only gets the job done efficiently but also goes the extra mile to ensure your comfort and understanding throughout the process, Sam is the person to work with. My first home purchase was a breeze, all thanks to Sam's exceptional guidance and support.
The “dream team” was assembled and came through like you wouldn’t believe, unless you experience it personally. You definitely want Veterans United in your corner for every step of your home buying process. Thank you!
Best home buying experience I have ever had. Painless process
I can’t say enough about this experience. Top of the line customer service and consideration of the customer. Communication was incredible, and it was really helpful being connected with utilities/insurance/etc. Veteran’s United has a master recipe for the home Hyundai experience. I can’t thank you all enough.
Thank you all.
Veterans United has an amazing team of people. I had the joy of working with Ryan, Brie, and Justine. All were simply amazing at what they do. Also, VU has an app that works great and it's not to just substitute for people. The combination of great people and great up to date technology, I'd challenge you to find a better lender!
Great experience. Would recommend.
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Nick Bruno and his team were the best. We were treated with respect and answers were given very quickly.
Veterans United was Fanta from start to finish. Highly recommend to anyone and everyone! AWESOME!!!!
Would not recommend.Veterans United quoted an interest rate .7% higher than a competitor. When asked to price match they removed a 2,200 discount and modified it to an interest rate buy down of 1,800 for a year. Which was not what was verbally discussed and saved them 400, and me nothing. Ofc by the time it was in print for me to read, I had to choose between the better offer (and starting the process over with my earnest money deposit being lost), or staying with the worst (Veterans United) offer.Also Inspections reports were provided three weeks before closing. The day before closing the underwriter informed us a report needed updated or re-inspected holding up the closing process and causing unneeded stressAs a first time homebuyer I feel taken advantage of and used for $TLDR save your money and your time. Look elsewhere.
Response from Veterans United
Mason,
I'd like to learn more if you're willing to discuss with me. I've left a voicemail with my callback information and hope to speak with you soon.
Here to help,
Dave, Client Advocate
Response from Veterans United
Richard,
Please know our Client Advocate team is available to help. If you'd like to discuss your experience, reach out to us. We're always in your corner.
Sincerely,
Kendra, Client Relations
