The web portal made everything extremely easy, and communication was always there via email or phone call.
I could only reiterate that Berry and Cara were so on top with everything we required or asked for. The swiftness of seeing to matters was unprecedented.
VU was very attentive and never once made me feel like a number. Mike and Morgan always had time for me and answered my emails or phone calls in hours not days like other places I've worked with in the past. I feel like we're old friends even though I live 2000 miles away.
I was truly impressed with the quality of service I received from the three Veterans United Home Loan people (Brendan Wilson, Aly Iniguez and initially Will Mefford) that I had the pleasure to interact with during the loan application process. They kept me informed regularly, and both my wife and I appreciated that so much. Veteran United is so fortunate to have people like these three.
It was great Jon Binkley ensured that, underwriting was a bit stressful but Jon had already prepared us for that and with two documents we were sitting on easy street.
Professional but still understood it's a process took time to explain everything
The refinance loan process was seamless from start to completion. Veterans United has information concerning the steps to refinancing a home and purchasing a home from the application process to closing. This is an excellent agency for Veterans and active military personnel. I rate their service as excellent.
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Joe Narron is amazing! He was easy to get reach, knowledgeable and kind. He made a extremely stressful situation manageable. Thank you Joe!
Very professional
The whole team did an outstanding job. Everyone was very professional. All my questions were answered in a timely fashion. Thank you very much.
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The whole team, especially Andrew, was fantastic.
All Personnel were very professional and helpful thank you
My experience with Veterans United Home Loan was great. Their was alway up first tell you need to do to get your loan started and what not to do. Their are very helpful, their took their time out to explain about your loan and what you needed to do to get you wanted. A beautiful home of your dream
Our loan officer worked hard to help us out, the underwriters and everyone involved with our home purchase were great as well!! Myself and my family greatly appreciate everyone's hard work getting us into our new home. Thank you all very much!!!
