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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,597 reviews
958 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,597 unfiltered reviews

Starting on Page 12548 of 15,387. Return to Page 1

4.5 out of 5 Stars

Some of the representatives, I felt, could use some training in customer sensitivity. Overall, it was a great experience with Veterans United.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

very pleased with the team and the service Veterans United provided - very professional, organized and efficient.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars

Kept us updated at each stage

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Michael Harland

Loan Officer: Michael Harland

NMLS# 1455484

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Jimmy and Ashley were very professional, knowledgeable and efficient thoughout the entire process. They ensured I was kept informed of all actions related to my individual borrowing process and made my home buying experience as least painful as possible. Thanks!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of John Sego

Loan Officer: John Sego

NMLS# 1439557

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4.5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

Carrie was awesome! She made the home buying process less stressful with her knowledge and willingness to assist us with all the questions we had for her.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Meghan Tolster

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

4 out of 5 Stars

VU was diligent and polite. The only negative was not being kept in the loop regarding homeowners insurance.

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Photo submission from Clinton H.
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Melissa Quinones, my Sr. Transaction Coordinator, was phenomenal. She is truly amazing.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

Ready to see for yourself?

Experience first-hand why 367,735 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars

They have helped me with everything needed to get approved and into my first house! Any questions or concerns i had were answered.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Our experience with Veterans United was great! Marcus and Nicole was with us all the way! Definitely recommend

headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars

CALEB BATSON AND KATHY MONNIG THEY WORKED WITH ME ON ALL THINGS EVEN THROUGH TIMES. HE TOLD ME TO CALM DOWN AND BREATH DEEP, CALEB AND KATHY HAVE HELPED ME ALL THE WAY IN A KIND MANNER. HE WAS NEVER HARSH WITH ME I WOULD RECOMMEND CALEB TO ANYONE THAT IS TRYING TO BUY A HOME. YOURS TRULY, CLEVELAND AND VIVIAN

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

you are the best

headshot image of Lyda Cole

Loan Officer: Lyda Cole

NMLS# 1428071

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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