I was very scared when I started the process of buying my home and everyday I thought it was going to get more complicated. I kept telling my husband it just seems too easy, however, I made it through the whole process, and still in shock at how easy Stuart and Amanda made the process! I want to say thank you for making my first home buying experience one of the most joyful events of my life!!!
Thanks to all of ya and god bless all of ya.
The recommended Realtor Ms Leta Poskute was excellent as well. Brad and Leta help provide me the best experience ever. Great team!
Tommy Purk was also very helpful. Did a very good job on keeping things moving.
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The Realtor and I perhaps just didn't gel. Because it is kind of a pressure cooker situation my emotions were heightened. It could just be the whole process and perhaps not have much to do with her. The lender side though really made up for that.
These guys are definitely motivated pro's. In this day and age of indifference in customer service, its really nice to see that someone takes their work not only seriously but to the next level. I'll be recommending them to other veteran friends.
This was an excellent experience and we will recommend Veteran Home Loans to others.
Vuhl are very professional and knowledgeable personal. Vuhl should be proud to have Steve and Christina. They are very good at what they do. If I was in management with Vuhl both Steve and Christina should be employees of the month.
Dawn and Mark and their team were top-notch professionals. The first contact I had with the company, the guy that answered the phone thanked me for my service. We weren't sure we'd qualify for a mortgage at all and had contacted several lenders at the beginning of the year. All except Veterans United made even the initial stages difficult. I felt like I could trust everyone here from the very first phone call until the final "congratulations," email. Dawn and Mark found creative ways to overcome things that might have hung up a loan someplace else and moved us seamlessly through underwriting. Once we found our home and made an offer, it was 21 days until we had the keys. Would definitely use them again!
The underwriting process was really frustrating. There should be better preparation of loan packages during pre-approval and initial underwriting. Final underwriting should be pretty automatic.
Also, I am having now to go back and ask for the $500 that was supposed to be part of my deal for using the recommended real estate agent. VU should have been on top of that So that I don't have to go back and ask for it.
Loan processors could have a better filing system so that we're not asking for docs that have already been submitted.
The bottom line in all of this however was that VU got me the keys to my house in about 21 days which was great. Yes it was frustrating and stress filled but it worked and for that I am thankful.
I still wanty $500 though.