Our loan specialist Ali and the whole Veterans team was so amazing. Someone was always available to answer our questions, concerns, or inquiries. Everything can be done online which makes the whole process so easy and convenient. I never thought buying a house could be so easy. The hardest part was finding the right house, Veterans took the stress out of everything else.
I do not like the electronic, hands off docusign. I am old school where you sit with your lender and they explain everything you are signing and why, BEFORE signing assuring you are understanding. This new era you have documents sent to you without ever meeting your lender, and YOU have to ask if you don’t understand or the lender assumes you are good. You seem rushed to sign and you think they are working for you so you just sign. This system is not customer friendly. It is robotic. That is not with just this company it is both sides and other companies. Give a choice if they would rather docusign or meet the lender and go over everything.
I am so grateful to Veterans United and all the help and support provided to find and close on our dream home. Our entire team was awesome!
Strongly recommend to any veteran.
The whole team was awesome!!!!!!!!!!
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
I loved my experience with Veterans United! My loan team was consistently helpful any time I had a question or concern. They always knew an answer to any problem I had. At no point did it feel like a sales pitch when taking with a loan officer when shopping for rates, which was extremely nice!
Buying a home is a step by step process and Dan, Kurt, Tosha, Jeff, the staff that helped me with myChecklist, and everyone else that insured l understood the process of buying a home. The team I had is a Dream Team of Excellence. The team is second to none. I challenge Veterans United to continue to provide the service of excellence and with greatness to have a magnificent results for veterans like me one veteran at a time. Job well done!!! The Lord has blessed my wife and I with the success of a home ( Making Each Day A Masterpiece)!
The leading team made the loan process very easy.
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No company beats Veterans United! We will never go with another loan company—we’re VU family for life!
Thank you again the entire Veterans United team that saved our dream home. My family and I truly appreciate you all.
As a first time home buyers I believe I was in the best hands possible.
