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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,195

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 386,195 unfiltered, unedited reviews

Starting on Page 128 of 12803. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Everyone was so kind and worked diligently to answer any questions I had, as well as ensure a smooth process. I highly recommend!

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
Would Recommend

I enjoyed Veterans United. They made this purchase of buying my house a breeze. Even when there were pin ups, they helped me through it and made it too easy.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

4.5 out of 5 Stars
Would Recommend

As a first-time home buyer, you provided me with the complete service package from start to finish. Navigating the maze of contracts and procedures was made easy with your help. Thank you!

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Exceptional work all around! Made my first time buying very pleasurable.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Bruce W.

I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

My husband and I are also very grateful to have Michael on our home buying team. He was also very helpful answering our random questions while being under contract and the closing process.

headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

The whole team was amazing and made this process very easy for me!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

From Peter to Horace, Michel to Cara, everyone I worked with at Veterans United were friendly and knew their stuff. It made the process of buying a home a joy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

2.5 out of 5 Stars

(1) The process took too long
(2) We didn't get final approval until a few days for closing
(3) Having to resend the same documents multiple times
(4) Having to work with, deal with multiple people, 4 or 5 people was exhausting & annoying
(5) People not responding to emails & text messages
(6) The constant "To Do List"
(7) Veterans United sucked any & all joy out of buying a house
(8) At the end we no longer wanted the house

Response from Veterans United

John, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service. Our Client Advocate team is always eager to listen and take action whenever possible.

5 out of 5 Stars
Would Recommend
Photo submission from Austin R.

Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Such a smooth and easy process! You guys made it a stress free experience! Thank you!

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

4 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend

Between Doug and Tim we went from looking, to putting in an offer and closing in under a month. Everyone has been amazing and I can't recommend everyone strongly enough.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars
Would Recommend

Overall was a good experience with lots of help

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

This is the second experience I have had with Veterans United. Both times they have went above and beyond to make sure we understood the process and felt comfortable with how things were progressing.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Anyone who's in the market for buying a house should choose Veteran's United. They do all the work, never had a purchase go that smoothly.

headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

Simple and stress-free. Absolute great team!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend

I would recommend Veteran's United to anyone that is using a VA loan and wants to have everything handled thoroughly.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

More Reviews

See all 386,195 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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