This team was outstanding!
Haley, Melanie, and Crosby they were responsive, kind, informational, and knowledgeable in this whole process. This was my first home so they made me feel more calm and understandable during this whole buying process. I cannot thank them enough for what they have done. Highly recommend them to any veteran looking to purchase their first home or just buying a new home in general!
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Only thing was I was not advised to have an additional witness for document signing.
Overall, it was a pretty positive experience. I think they communicated very well and it was very quick and painless. The only thing would be the last day getting all the information however it might not have been on them fully and also this the process beforehand was so smooth.
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Super easy to navigate through. The app makes the process smooth and leaves very little room for error.
The whole process was smooth and speedy. Everyone at VU is extremely helpful. The app is simple and straight forward to use with nearly everything needed for success in one place. They are honest and real every step of the way.
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
Everybody on the team helped my wife and I every step of the way on our house buying journey and we can’t thank them enough!!!!!
Working with Veterans United was the best decision I could have made. With dedicated individuals (Dane,Nick,Grace)working at the Loan Agency and teaching me the process of buying property for the first time, I am understanding this process better and enjoying every minute of it. Thank you everyone for taking this time to help and share your experience with me.
Absolutely amazing experience! Tyler, Drew, and Eric were incredibly accommodating and made me feel at ease throughout the entire process. As a first-time homebuyer, the prospect of purchasing a home initially felt daunting, but the VA team made everything seamless and stress-free. I’m truly grateful for the opportunity to work with such a professional, knowledgeable, and friendly team.
Great to work with. Made the process smooth and easy to understand


