Overall very satisfied with veterans United and the team who helped me. The entire process was easy, understandable, straight forward and pain free.
He was very helpful through the whole process
Fantastic experience, everyone was so responsive and communicative. Made the process as simple and smooth as possible. HIGHLY recommend!
Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.
Amazing experience, as always.
I will send anyone I know that’s a Veteran to VU.
The whole team Steve has is amazing. Will only go with them forever.
The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
Very great overall experience with Veterans United! They made it very easy for my first home purchase!
Adam and his team were most helpful, fast, and responsive. Our 2nd financing through VU and look forward to going through yall again.
Brayden, Adam, Ali and all the additional people I talked to, including Garrett from the ADT team (referred to by VU) was outstanding. My second time with VU and if I ever move again I will be using VU again. These are very patient and compassionate people. The walked me through everything.My only negative feedback and just because there is room for improvement. Mainly is for Storm from the house insurance department. She did cause some Anxiety. This is my second time buying a house and granted, Florida has its issues but she did not really do a great job explaining the issues of obtaining insurance in Florida. She did make it seem like I was not going to be able to obtain insurance. I am not an expert in buying houses and the process. The team that was assigned to me was awesome but from the insurance department, maybe preparing people for things like this could avoid future headaches. I was moving states and transitioning jobs along with many other things. I will take responsibility of not conducting extensive research. I feel like maybe it would help initially disclosing how hard it is to obtain insurance is in Florida. The wording of her email and text messages really made me nervous and anxious.
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My family and I have worked with VU for years and have always had excellent service. Thank you!
10/10 home buying experience. No hassles or issues at all!
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
John and his team are awesome. Walked me through the whole process, and answered all my question's. Was a great experience to work with them.
Thank you so much all of you are amazing humans!!
