They did a good job. I am pleased.My only frustration was having to sending the transaction assistant the same form multiple times. I think a person would look through their stack of documents before requesting them again and again. I sent Form 4506 on 3 separate occasions and then still had to sign another at closing.
Ryan and his team were absolutely wonderful to work with. He was prompt with his responses and you can tell that he really cares.
Excellent experience, amazing team!
Veterans United provided mostly acceptable support during this process. With the few memorable exceptions being:1. Initially I had thought that I would be buying a home in Salem New Hampshire, and had submitted my application accordingly. Then when I informed VU that I wanted to buy in Methuen Massachusetts I received an email late that Friday evening which simply stated that my loan request had been withdrawn or denied. I could not reach anyone at VU and spent the rest of the weekend agonizing about why this had happened.2. The day before my 3rd closing date I was contacted by loan assistant Morgue Skipworth shortly before 3PM and she informed me that due to an oversight on her behalf that we would not be able to close unless i provided her an updated Employment Verification file and password. I explained to her that I was on vacation and hours away from my workplace, she enlightened me that we could not close without it, which required me to travel 2.5 hours in the driving rain to go into my work location and perform this task.
Ready to see for yourself?
Experience first-hand why 368,849 homeowners give us a perfect score!
Because we backed out on our first house because of inspection issues the paper work became very confusing and complicated. I was not sure what I had signed and not signed.
Chris Solomon was my representative and he went above and beyond to make sure that everything I needed was taken care of. Great job on his behalf, great experience all around.
The loan process was slow taking about 3 months. Also the was unessary duplication that required our signatures. Overall, the staff at VU was positive friendly and helpful.
Great service! Able to answer all my questions, and get back to me in a timely manner!
Ensured we had felt comfortable throughout the entirety of the process.
Ready to see for yourself?
Experience first-hand why 368,849 homeowners give us a perfect score!
Excellent and exceptional people I met at VU. They are very professional
