The entire process was easy. The very best home buying experience I have ever had. I never got nervous, not knowing what to do. They were very knowledgeable and I always knew what to do. I would definitely recommend trying veterans United to anyone. I was so hesitant at first to give my information over the web but it’s totally secure I have had no problems. The process is has two part authentication so you can upload any documents with peace of mind. And the best part is the DocuSign you don’t have to go anywhere or make an appointment. You can take a photo of your documents and upload them and it’s so easy. The closing only took about 20 minutes to sign everything and a little while longer to get the funding. But by far the fastest closing I have ever been through. It’s just awesome and easy
Veterans United paired us with the worst realtor ever, Jeanette Mcmackin didn’t keep us up to date with what was going on, we always had to reach out to her, and gets our own answers to questions, she didn’t show up to any of the walkthroughs on the new house or to the closing of the new house, she basically got her money and ran! No little gift from her on the purchase of the new home or nothing, then we were forced to sit in vehicles for 9 hours basically homeless and she didn’t care!
Response from Veterans United
Hello Lamar, we know the loan process journey benefits from exceptional attention to detail by all those involved, including our third party partners. Thank you for sharing your voice and for bringing this to our attention. Your comments allow our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience with all of our touchpoints. If you wish to connect with us further, please do not hesitate to reach out for support.
Working with the team was great and they found best options available for my budget.
We would highly recommend Veterans United. The process was time consuming but easy. Mason and Ashley were always available and very pleasant to work with. We’re extremely pleased with our choice.
I enjoyed my experience with Veterans United. It was great working with Lindsey and Rhiannon. Both Ladies are professionals in their field.
I had a great experience with Veterans United. I highly recommend them.
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Mike Smith and his team deserves recognition for their calibers and performances. Similar service in the industry on within the enterprise are rare- noting that I have closed with VU before. My next transaction will definitely be through Mike Smith and his team ans I will inform other veterans and prospective buyers about my experience- but I will have to tell them to request Mike Smith and his team.
I would recommend Veterens United to everyone. Everything was done on their simple to use app. They were always there to answer questions. I can't imagine a better home buying experience. I will definitely use Veterens United in the future!! 10/10
Super helpful answering all my questions
Cass and his team here at Veterans United are nothing short of remarkable. From start to finish I was nothing short of impressed with the service I received. I would recommend Cass and his team to not only other veterans but also to my friends and family. This was my first home-purchasing experience and Cass made it easy and was kind enough to answer all of my questions. I have an odd schedule with work yet Cass and his team still made time to call me regularly with updates in the late evenings. It was because of the exceptional work Cass and his team put in, that I was able to close on my house a week earlier than originally anticipated. I HIGHLY Recommend! Thanks again Cass!
