I was skeptical when I first contacted Veterans United. However, I quickly realized Veterans United is upbeat and advance. They make the process easy and I don't even have to leave my home. All questions were quickly answered and the loan was closed in a timely manner. I am very impressed.
Tina did a great job staying on top of everything so we could close on time. Thank you Tina
Rob Weigand is the reason I went with Veterans United for my refinance loan.He was very helpful and professional and kept me informed during the loan process. I will recommend him to my veteran friends who are interested in a VA loan.
Sam was a dream to work with. Ron and Pam
Kim & Danielle are the best in the business. They know what they are doing and how to get it done right the first time and as quickly as possible. Your company is lucky to have such dedicated and effecient workers. Thank you for making me feel like family!
They were so helpful. My team was available and knowledgeable and more than happy to answer all my questions. Even my silly ones.
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there was always a live person on the phone to answer any questions we had. no matter what question big or small, they were answered in a professional matter. the team was very polite and courteous. there was no delays or problems and as soon as anything came up, it was handled right a way.
Communication overall was mediocre. I understand it is a busy time for the housing market, but feel better preparedness by Veterans United would lead to a more pleasant experience. After the initial packet of paperwork, I was very quick in responding to requests and providing requested documents. At times it felt like Veterans United did not have a similar sense of urgency.
They were professional and timely in responses to our questions.
Easy to work with and very understanding. VeryPolite and a pleasure to work with
Craig was AMAZING! Great to work with and very knowledgable.