We've had two great experiences working with Veterans United Home Loans. As a military family, buying a home and moving across states can feel pretty overwhelming, but they made the whole process smooth and easy. They took a lot of the stress off our shoulders each time.
Their entire team was knowledgeable, responsive, and always there when we had questions. We’re extremely grateful for their help and would definitely recommend them to any veteran or military family looking to buy a home.
Michelle and her team were truly awesome. This was a great experience to be stress free in buying a new home. I will definitely recommend, or use them in the near future.
If not for the team, I wouldn’t have been able to navigate the process it takes to buy a house. Thank you all.
The whole team was professional throughout this whole process. If I could pick them again, I would do so without second thought.
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
Veterans United is by far the best organization in helping veterans get the home they deserve!
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Everyone at Veterans United did a great job.Nick
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
This is my second time using veterans united and similar to the first it was a great experience. The team was great at communication and made the process very simple.
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Excellent team! Timely, professional, and excellent customer service.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
It was not a good experience. Everything was late and constantly sending more and more online forms. When you call them you will not reach them. You have to wait for them to call you and many times are realtor would have to hunt them down.
Great people and service
Derek and Travis did a wonderful job and made it very easy to complete this loan.
Absolutely, the experience with Jen was above and beyond!! Never had a second thought about reaching out to Jen with questions, help filling out the To do list or anything else that came up I was not sure of. Her prompt response, via calling, email or text was such a comfort knowing I could always count on her!! Everyone from Veterans United gets 10!! Also checked in with me to see if I needed help with anything!!
