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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,194

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,194 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The most helpful and sincere people you would want to have in your corner. Veterans United is outstanding.

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

My lending team was amazing. They gave me a personalized gift based off of what they knew about me and it was awesome. They were helpful every step of the way and constantly checking to make sure everything was going as planned.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

This was our first home buying experience, and we couldn't be happier with the way it turned out! Patient, friendly agents who definitely put the Veteran first! I hope everyone who comes after we do has the same experience.

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

The entire team was so great I referred a buddy the very same day I closed

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Veterans United helped me out through every step in my home buying process. I really liked their page with their easy videos to understand each steps. My loan Officer Aaron Swanner was also very helpful and friendly, guiding me and explaining me the process on each step. And kudos to the rest of the team, truly amazing!!!

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Everything was amazing, I highly recommend hiring more people who are veterans. This is due to the mutual connections, thank yawl!!

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Honestly, Veterans United made the entire process easy and relatively stress free! I would recommend them with enthusiasm to anyone looking to buy a home.

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
Photo submission from Jason W.

We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

I would definitely recommend VU to my friends and family!!

Loan Officer: Krystal Wathen

NMLS# 2311409

5 out of 5 Stars
Would Recommend

I'm So Glad I chose you all Help me With this Process 😊

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

The entire team made this process easy and fast. They all answered questions and were able to give me guidance about next steps.

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

The whole team was amazing. I never felt like there was an instance of the "left hand not talking to the right hand." I loved how communication was with everyone at the same time, and whoever could answer, would. Everyone was helpful, patient, and so sweet.
Another plus I liked was the set up of the "to do list" on the portal. I loved the clear cut, 'here's what you do' and 'here's what documentation we need'. Instead of it being an open ended document dump and I was supposed to keep track of what needed uploaded/had been uploaded. The simple direct to do list was perfect for my frazzled, dumbified brain.

Loan Officer: Aidan Anderson

NMLS# 2345277

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5 out of 5 Stars
Would Recommend

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
Photo submission from Rusty O.

First and foremost Kedric my loan officer and Aimee my realtor both need raises. They went above and beyond to make sure things went smoothly in a hectic stressful first time purchase. I can not thank them enough for doing everything they did.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Williams

NMLS# 2341722

5 out of 5 Stars
Would Recommend

We started the home buying process and with no experience and the team helped us so much. They guided us each step of the way and made everything so much easier. When my wife's grandmother passed away they treated her with such sympathy they really showed that you become part of the veterans united family. When they say that they really mean it. Thank you all for everything.

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

They keep me on point and I didn’t have any issue during the process.

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

More Reviews

See all 348,194 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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