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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,999 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,999 unfiltered reviews

Starting on Page 1329 of 14,834. Return to Page 1

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

1.5 out of 5 Stars

Won’t support a newly manufactured double wide strapped to a concrete slab in a state that has had less than 5 tornadoes touchdowns in the last decade.Get fucked, and damn the next generation to their parents basement with an annual income >100k

Response from Veterans United

Hi Ryan,

I’m sorry to hear that you’re feeling frustrated with the requirements around property types. We know that securing the right home loan can be challenging, especially when unique property types and local regulations come into play. Our goal is to support every borrower we can, and we’re always working to balance that commitment with the specific requirements of VA loans and other lending guidelines.

If you’d like to talk through this in more detail, my team would be happy to have our Client Advocate team review your situation to see if there’s any way we can help or offer some guidance on next steps. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, but feel free to reach out anytime.

5 out of 5 Stars

The team at Veterans United had chosen to work with me has been fantastic. They make the process so easy and smooth, to a point there is nearly no stress on my end. When it comes to buying a home and refinancing. It is such a great feeling to have to feel secure in the people who have helped me buy two homes and refinanced one, to know they are looking out for me. To make sure I get the best rate and service. It has been a great pleasure working with them. I cannot speak highly enough of the Team. Alex, Dalton, Paige, (if there is more I am sorry for not getting your names) to me have set the gold standard.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

2 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Thank you for everything, my family and I are very happy and thankful!!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Neil and his team were wonderful, we couldn’t have asked for a better experience. Thank you again for everything!

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

4 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars

Thank you Molly and Desi for all your great service and making this a smooth experience.
You’re the best

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars

I’m so grateful to everyone for making this an amazingly easy process!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Vetetans United might as well be an extention of our military benefits! The way service members are treated most certainly maintains the high level of quality the US Military themselves offer service members. I feel completely at home, safe and confident in the product they offer!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Thanks Kevin for making me a happy customer

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Thank you to everyone who participated in getting us into our home. We are forever grateful. Happy holidays!

headshot image of Katie Tinker

Loan Officer: Katie Tinker

NMLS# 2423202

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

0.5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

This is our second time using Veterans United and dealing with Cal. Cal was Great again! Smooth process from start to finish.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

From the first call with Dorian, to Tom, to Rachael, and finally to Jennifer, the homebuying experience was exceptional. I couldn’t have asked for a better team. Their commitment to communication was beyond outstanding—every team member was not just supportive but truly invested in making our dream home a reality.In all my experiences, I’ve never received a care package after buying a home. Veterans United went above and beyond by sending my wife and me a thoughtful gift. It showed they are more than just a lending company focused on transactions; they genuinely care about building relationships with their clients, they are relational investors, too!Thank you, Veterans United, for your loyalty, dedication to veterans, and for making the homebuying process easy and enjoyable.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

3.5 out of 5 Stars

Sloooooowwww going.

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