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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,985

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Five-Star Experience with Veterans United – A Dream Team!As a first-time homebuyer, I was both excited and nervous about the loan process—but working with Justin Menard, Gretchen Wood, and their incredible team at Veterans United made all the difference. From day one, they were knowledgeable, responsive, and genuinely committed to helping me succeed.Justin and Gretchen guided me through every step with patience and clarity, answering all my questions and making sure I felt confident and informed. Their professionalism was matched only by their kindness—they truly cared about my experience and went above and beyond to make the process smooth and stress-free.Thanks to their hard work and dedication, I was able to close on my first home with confidence and peace of mind. I can’t thank them enough for their support and would highly recommend them to any veteran or first-time buyer looking for a trustworthy, top-notch team.Thank you, Justin, Gretchen, and everyone at Veterans United—you made my dream of homeownership a reality!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend

Every question was answered immediately. We felt very supported through the process and confident that we were making sound decisions.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

2.5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Veterans United was exceptional to work with. I would gladly work work with them again and recommend them in the future to fellow veterans.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Team is very helpful, response time is super quick, the team helps with all questions from start to finish

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Process was simply, streamlined and team was in constant communication

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

The process was incredibly smooth! The loan tracker was incredibly helpful in keeping documentation both needed and received organized! At no point was there any ambiguity in the process! Concise, easy, and smooth!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond to ensure I was getting all the support I needed, from having the best real estate agent to keeping me informed with the processes of buying a home and the steps I needed to take.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

The entire team was wonderful and a pleasure to work with!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
Would Recommend

Amazing! VU is the best!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

It was a very pleasurable experience. My wife and I appreciate the help and guidance though this whole process.
And yes I will and have told several of my vet friends about MYVU.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Scott and his team we're great to work with. Quick response to any questions I had and were willing to pick up where I could not. I'm not the most technologically savvy person, but Scott, et al, were very helpful in streamlining and pressing forward on my process. Thanks to all and I would highly recommend using Veteran's United for any home purchase.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

The were great communicators.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Amanda, Dylan, Sarah did a Great Job and the process went smoothe, I would definitely recommend and use them again. Thank you so much for making this happen for us. Nick & Cindy

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

Everyone was personally great and kind. The process is draining but I guess a purchase like this it would have to be. I am glad my team Tommy and Suzanne were who I got!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Veterans United has helped us to close on our last three homes. There is a reason that we keep coming back. They treat us like family. This last closing was days before my major surgery and my husband's mother was in the hospital. I shared my stress level with the team and they went to work helping me gather the necessary documents for underwriting to relieve some of the stress. I can't say thank you enough! I'm proud to be a repeat customer.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

More Reviews

See all 471,985 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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