very professional and efficient
I highly recommend Veterans United, have recommended to numerous other service members and family
My loan team of Keegan Magee and Kelly Steeley were wonderful to work with and quick to respond to my questions. I would do it again in a heartbeat.
Caleb was patient and amazing !
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Everything was great, and both Grant and Dmitri were very helpful. My only tiny complaint (hardly worth even mentioning) was that I feel that the process for dealing with the credit card balance that I had, was not explained clearly enough. If I had known what a huge pain it would be to have that balance, I would have paid it off before I actually applied for the loan. On the day I did apply, Grant told me that by paying it off on closing day, I could possibly lower my down payment. Not only did it not lower it, but it became a huge hassle to pay with a check from title, and I had to carry a balance which charged me interest. I pay the card off every month, so that is not ideal for me. It's all done with now, but if I had known that I could have just paid it off as always, before applying, I would have.
It was a very long process and to many people involved and a lot of miscommunication; to many different departments involved. Over all it was an ok experience considering this was my first home purchase.
Great service! Prompt and courteous replies to questions.
Matt is a Godsend and a true pleasure to work with.
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Lindsey James and Amelia Keller were our loan representatives. They were both outstanding, with immediate and consistent feedback to all our questions and loan requirement needs. They also were very friendly yet very efficient. Thank You, for a wonderful loan experience!
Brittany really cared about my loan and the work it took to get there. She cared at every step, releasing some of my stress.
