Incredible support and service! I felt more like a member on my home team rather than a customer!
Overall my experience was very good. There was a few details during the loan process that took longer than i expected. I appreciate everyones help to put my family and I in to the new house.
So many ups and downs with this loan. Constantly asking for documents I've already sent. Loosing documents that I sent. Having to submit to underwriting 5 times. Having to change my close date 5 times. Pushing back the date from 7/28 to 8/3 then to 8/11 then to 8/18 and finally to 8/19. Then on the 19th I'm sitting down to sign closing documents and we receive and email from a loan officer saying that my file has to go back into underwriting. This loan was closed at the absolute last minute. And now still 3 days after closing I get a call saying that some documents were messed up and I probably will not be getting the money that i overpaid to tile. About $2900. How is this even close to being acceptable.
If u had of gone through with A Convention loan. I would ha e been in my home 2 weeks ago
Was told more than 2 weeks out that everything was in order to close..received a phone call 3 business days prior to closing saying that there was a misconception with my file which required a boat load of new paperwork..I feel like my file was neglected for a long period in time which resulted in a delayed and very stressful closing
Awesome team to work with. They made possible what seemed impossible. Neal, Elaina and Josh worked with us to buy our dream home. Thank you for all your hard work, support and commitment. You guys are the best! I recommend Veterans United!
Steph did an outstanding job with being prompt with next steps and detailed towards what was next or what was needed. She also treated me like I was all that mattered. Exceptional customer service!
John Parker and Beau Reiske were very efficient in returning our calls and emails with any questions we had.
Nathan Corley, and Rachel Gruber were a pleasure to work with. Their hard work and dedication did not go unnoticed, and we will be forever grateful to them for everything they did. Thank you very much. We wish you all nothing but the best.
We already have recommended Vererans United!
The best I only use Veterans United.
Ready to see for yourself?
Experience first-hand why 369,735 homeowners give us a perfect score!
i have used Veterans United three times in the last 3 years And have been assisted by Ryan Griggs who has been Outstanding each time
Very good Sidney and Sam did an out standing job in getting everything organized.
The process moving rather quickly in the beginning but slowed overtime. Underwriting time requirement need to be reviewed.
