I was skeptical to do business with an online lender. I have to say that Veterans United is a very professional company and was much easier to deal with than any company I have dealt with in person.
My loan officer Darren Jobe was the best he stayed on top of everything. .
Always professional and prompt with any questions
Molly Winkle was an absolute amazing professional to deal with on a weekly basis through this process. She answered all of my questions and was extremely polite. I can't praise her customer service enough.
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Todd is extremely responsive.
Great job of reassuring me when I had doubt and feeling anxious
Adam Gates was outstanding. The first house that we had a contract on fell through at the last moment and my family had to struggle to have a place to live. Mr. Gates stayed on top of the loan process and we were able to close on the next house quickly and with little issue.
Thank you for giving me all the answers to the questions I had asked. The process took awhile but was well worth it. Love the house and thank you again for making it possible. Jon
I am very pleased with Veterans United Home Loans and I have referred many of my friends to your organization.
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My loan specialist was very professional and accessible and always educated it was a beautiful experience to work with Ms Paty Tatom
A roller coaster of an experience but without Veterans United we would not be sitting in our beautiful home right now! Thank you for everything!
Our loan officer was very helpful and always available to answer questions. The staff worked quickly and efficiently to secure our loan. We're moving in now and couldn't be happier!
There were a lot of problems throughout the process. In the beginning everything was smooth and then as it was getting to closing things started falling apart. VU was not responsive to questions and calls were not returned. Closing was moved twice and almost a third time due to errors at VU. As it was did not receive my check until a Monday when closing was on Friday/
VA home loan service i s great and to any and all vets looking to buy a home please contact mitch Pearson at veterans united home loans
