Dealing with Veterans United was a family experience.The people I dealt with were very professional.If I needed any answers Rob and Luke were their to help and make it very simple to get answers.
Our loan officer went above and beyond what could ever be expected - best customer service I have ever experienced.
Everyone was professional and kind. Made the process easy most of all seamless.
Alice and Shannon where very helpful and professional
Nick was extremely helpful throughout the entire loan process. He explained everything that I had questions on and made sure I understood everything. He was great to work with.
Our transaction coordinator was always 'away' so when we called we would have to wait for a call back. Also she did not explain our earnest money to our liking.
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Very professional and fast
Overall, even though there was a few hiccups at the end, we had a very good experience. The staff that we worked with kept us updated and answered all our questions. Thank you!
Everything went perfect and smooth...
Contacts did not thoroughly review necessary paperwork on several occasions leading to delays on closing.
Julia Ash put a lot of hard work and time to make my experience a very pleasant one , she is a team player and Veteran United Home Loans should be proud to have her work for them.
My experience was great, the team kept me informed at all times during the process
Matthew Etling was exceptional in all aspects of the loan process....he showed sincere interest in meeting all my concerns...very professional.
Our Loan Specialist Renee Young was amazing. We were so blessed to work with her. She helped us so much and she did a fantastic job to making sure that we are taken care of.
They were very helpful every time I had questions or concerns. They were always very attentive and explained what was needed to continue moving towards closing.
