I thoroughly enjoyed my experience with Veterans United .
Your whole team made it easier. I was a realtor for almost 20 years in Florida so I have done many closings. Thanks to all.
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We hope our loan stays with Veterans United, we consider those that we have worked with to be our friends!
The team set up for me on buying a house was great. Most important is that my calls were answered or returned, and everyone seemed like they cared. Kendall James was wonderful, so very helpful.
Each of these five (5) folks deserve a reaffirmation as to their value to the VU Bank family - and maybe a small $
Bonus in addition to the pat on their back for being such outstanding ambassadors to your organization.
Additionally, I noted that whenever Zi had to call VU, the operators who answered my call we're always upbeat, pleasant and helpful in putting me in touch with whomever I was calling and stating in the line to make sure I got through to whomever it was I wished to speak.
Well Done by all!!
A great job
Did not use real estate agent recommended by you. They were never in the area anyway. Our local associate was our agent.
Used outside real estate agent. Not very responsive.
We were asked when and what time we would like to close, which was scheduled a week later. The night prior we received notice the paperwork wouldn't be ready and had to schedule a different time, same day. The notary showed up 1 hour late because of a delay with the previous client.
Great experience working with Veteran United Home Loan. We would recommend them to our friends and family.