Spectacular job. Only issue was I wanted to increase the amount I was putting down from @178k to @180k. Was asked to provide all in month transactions from my bank. Was able to work it out but thought proving I had another mere 2k was in poor form.
Thank you all for really making this a wonderful stress free experience!
Though it may seemed stressful and drawn-out, it was totally understandable in the end as they were very thorough and detailed with what was needed from me
Excellent communication which was appreciated the most. The staff was friendly, reliable, and knowledgeable every step of the way! Outstanding to say the least.
Very helpful when working from a remote location.
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I'm not sure about the experience with the company as a whole, but Garrett Holzum acted superbly as a company representative. I will emphatically recommend him in particular to anyone I know looking to use a VA loan.
Rob Dycus and his team were extremely professional and responded to issues or questions in an expedient manner. They are to be recognized for a job well done!!!!
The service from every rep. was nice and pleasant. Phone calls and emails to let us no every step and next step in the process
Superb customer service from Zane and Luke!
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Clint Hamilton was extremely helpful and available for questions during the process of obtaining our loan. His assistant Paul Williamson was very helpful as well.
This will make our 3rd time doing business with V.H.L. & Tony Dias and his team of knowledgeable staff are so friendly, helpful & patient. I knew that V.H.L. can come thru once more in helping us with our finances.
