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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,498 reviews
717 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,498 unfiltered reviews

Starting on Page 13777 of 15,350. Return to Page 1

5 out of 5 Stars

They did everything they said they would. They held my hand throughout the process and kept me informed all the way. I never got any surprises

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

4 out of 5 Stars

The online documents were easy to use and the signing tool made esigning a breeze.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

4 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Aaron and Zach were very thorough through the whole process.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Everyone I worked with was great.

headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

4.5 out of 5 Stars

Only suggestion would be that Vu

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

We started our loan process with USAA. They make our loan process so difficult it caused my family tons of stress. My broker asked if we wanted to change companies to VU and they made the process smooth and easy. Best decision during the process.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

4 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Amazing professionals to work with.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

Winsor Cooper and William Berry were awesome! For it has been a beautiful ride! Now because of these two great men I am living my dreams! I cannot thank both of them enough! Their great skill, professionalism is beautiful to see!

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars

VU was by far the mostKnowledgable and professional organization i encountered when beginning the loan process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

Initial pre-qualification process and end was very quick and easy.

headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars

Being a first time VAhomebuyer and in the Miami market, became almost unbearable and laden with seemingly insurmountable odds at times, but VU did a great job helping me navigate through to finally make a great purchase! Great team of professionals!

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars

Very impressed with both Bryant and Derek helping us close in 30 days! These two deserve raises!!!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

Ready to see for yourself?

Experience first-hand why 366,787 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

3.5 out of 5 Stars

Overall was a good experience especially with all of the hurdles we had to get over. If I could offer one suggestion it would be more phone communication rather than email, don't fire off emails as you walk out of the office for the day.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars

Brent has been great. When I called with questions he was available every time. Brent explained to me step by step of the process for buying my home, this was a great comfort to me knowing there where no surprises in the process.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Cassidy and his team were excellent

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Janeanne Stephans and Kendall James were amazing to work with. Extremely informative and helpful throughout the entire process.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

I had one the best experience of buying a home with Veterans United Home Loans. They gave me the best people to work with in this process. A truly patient team of individuals. Just want to express each individual went over an beyond.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

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